Administrative Coordinator
$22 - $25 per hourAppleOne
Job Summary A well-established, family-owned service organization in the security and surveillance industry is seeking an Administrative Coordinator for a direct hire opportunity in Pasadena, CA. This role is ideal for a dependable, customer-focused administrative professional who enjoys supporting clients, coordinating office operations, and contributing to a team environment. The Administrative Coordinator will play an important role in delivering exceptional customer service, supporting daily administrative functions, and helping internal teams stay organized and responsive. This is a strong long-term career opportunity for someone who values stability, supportive leadership, positive teamwork, and the ability to grow with an organization that recognizes initiative, professionalism, and loyalty. The work environment is collaborative, service-oriented, and family-focused, offering the opportunity to build meaningful relationships with clients and coworkers while making a direct impact on customer satisfaction and company success. Key Responsibilities
- Answer and direct incoming phone calls with professionalism, accuracy, and excellent customer service.
- Respond to client emails, questions, and service-related inquiries in a timely and professional manner.
- Schedule appointments, coordinate calendars, and support day-to-day office operations.
- Assist clients with basic troubleshooting and help resolve questions over the phone.
- Prepare proposals, correspondence, and other business documents with strong attention to detail.
- Maintain accurate client records while supporting ongoing administrative and operational projects.
- Compensation: $22.00 to $25.00 per hour.
- Job Type: Direct hire.
- Coordinate administrative support functions for clients, internal teams, and daily office operations.
- Manage phone and email communication while maintaining a professional and customer-focused experience.
- Schedule appointments, update records, and support document preparation for proposals and correspondence.
- Assist with client questions, basic troubleshooting, and ongoing operational projects.
- 3 to 5 years of administrative, customer service, office support, or coordination experience.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
- Proficiency with Google Workspace, including Docs, Sheets, Gmail, and Calendar.
- Ability to learn new systems, software, and technical information quickly.
- Excellent organization, multitasking, prioritization, and follow-through skills.
- Strong attention to detail and commitment to accuracy.
- Self-motivated, dependable, adaptable, and team-oriented.
- Professional customer service mindset with the ability to build and maintain positive client relationships.
- Experience working in a small business, family-owned company, or close-knit team environment.
- Background supporting a service-based business, security company, surveillance provider, or technical service organization.
- Experience preparing proposals, client correspondence, or business documents.
- Interest in building a long-term career and taking on additional responsibilities over time.
$26 - $32 per hour
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$33 - $37 per hour
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