Hospitality Manager

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Bjornson Wine. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $60,000.00/yr - $65,000.00/yr Direct message the job poster from Bjornson Wine Bjornson Vineyard is a family-owned winery in the Eola-Amity Hills, committed to growing and crafting wines with integrity, sustainability, and a strong sense of place. Known for our award-winning Pinot Noir and Chardonnay, we also love introducing guests to lesser-known varieties like Aligoté, Chenin Blanc, and Mondeuse Noire—wines that reflect our curiosity and willingness to explore beyond the expected. We’re looking for a Hospitality Supervisor to lead our tasting room with warmth, professionalism, and a genuine enthusiasm for connecting people to the land, the wines, and the stories behind every bottle. If you love creating memorable guest experiences, mentoring a team, and working with wines that go beyond the usual, we’d love to meet you. _____________________________________ What You’ll Be Doing: This role is about leading by example, connecting with people, and helping our team and tasting room thrive. Here's what that looks like: • Greet every guest with genuine warmth and help them feel at home • Lead by example—show what great hospitality and guest-focused sales really look like • Help guests explore familiar wines and discover new favorites from our diverse lineup • Handle questions and occasional hiccups with professionalism and calm • Take the lead as Manager of the Day (MOD), keeping the daily flow smooth and guest-centered • Keep the tasting room clean, organized, and always ready to welcome guests • Share the stories behind our vineyard, wines, and winemaking approach—including food pairings when it fits • Coach your team on service and upselling in a way that feels authentic, not scripted • Promote our wine club and events with heart, not pressure • Collaborate with the Wine Club Manager to create meaningful guest experiences and support club growth • Collaborate with leadership to fine-tune the guest experience and grow direct sales thoughtfully • Assist with social media posts, emails, and texts to stay connected with guests and club members • Help manage and optimize tasting room costs, inventory processes, and DTC systems • Work toward tasting room goals with intention—growing revenue and delivering great guest experiences every step of the way ________________________________________ What We’re Looking For: • 3–5 years of experience managing hospitality teams • Experience in wine-centric restaurants, tasting rooms, or luxury hospitality environments strongly preferred • Formal wine education (e.g., WSET, Court of Master Sommeliers, Society of Wine Educators) is a plus, but not required • Deep understanding of wine, hospitality, and guest experience • Ability to see how the tasting room fits into broader DTC and enterprise goals—and help evolve offerings as the wine industry (and our independent business) continues to grow • Strong communication skills, and a knack for putting people at ease • Tech-comfortable (Microsoft Office, POS and inventory systems, scheduling tools) • Professional, approachable, and great at reading the room • Available on weekends, holidays, and flexible hours • Social media experience in a business setting preferred ________________________________________ Additional Skills That Set You Apart: • Willingness to pitch in as an individual contributor when needed—no task too small • Facilities management capability (you notice what needs doing and get it done) • Budget management and cost-awareness • Vendor and supplier relationship management • A collaborative mindset—you work well with others and build strong team dynamics • A dynamic, flexible approach to guest engagement and the evolving wine experience Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Referrals increase your chances of interviewing at Bjornson Wine by 2x Sign in to set job alerts for “Hospitality Manager” roles. Hospitality Operations Assistant Manager Brooks, OR $65,500.00-$67,724.80 5 months ago Salem, OR $50,000.00-$60,275.00 4 days ago Office Manager 1 - 2025-26 School Year - Behavioral Health Center at Lake Labish Salem, OR $85,000.00-$90,000.00 5 days ago Office Manager- Behavioral Health Clinic Centralized Staffing Office (CSO) Manager - Business Operations Supervisor 1 Woodburn, OR $55,000.00-$70,000.00 13 hours ago Office Manager 2 - Swegle Elementary School 2024-25 Woodburn, OR $55,000.00-$70,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr