Client Services Account Manager

If you're a cheerful, outgoing person who loves helping others and supporting a great team, you could be the next full-time Client Services Host at Floyd's 99 Barbershop! Our Aurora, CO barbershop is looking for someone to keep workdays smooth and seamless. GREAT PAY We offer a competitive wage of $16.00/hour. EXCELLENT BENEFITS Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more Ongoing opportunity for growth Health benefits for full-time employees, including medical, dental, and vision Fun and relaxed environment where you can truly be yourself Nationwide locations, making it easy to relocate while continuing your professional journey At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. YOUR NEW ROLE AS OUR CLIENT SERVICES HOST To appropriately meet our clients' needs, you need to be able to work weekends and evenings. You keep our shop running smoothly and ensure we efficiently serve our customers. With an upbeat and professional attitude, you answer phone calls, schedule treatments, and respond to questions. You promote our extensive range of services and upsell treatments or products when possible. As clients inquire about services, you provide cost estimates and wait times before scheduling an appointment. You also help with general cleaning to keep our retail space looking great. REQUIREMENTS 2+ years of customer service experience in the retail, hospitality, or beauty industries Experience working in a fast-paced environment Fantastic collaboration skills with an ability to communicate over the phone and in person Commitment to helping others and working with a team Organizational skills, attention to detail, and time management abilities Ability to maintain confidentiality Ability to work a flexible schedule, including nights and weekends WHAT SETS US APART We do more than just cut hair-we create an experience. With a focus on style, precision, and top-notch service, our team is dedicated to helping every client look and feel their best. We put people first, providing a supportive environment where creativity flourishes, skills improve, and careers grow. If you're looking for a place to develop your craft, collaborate with a great team, and take your career to new heights, Floyd's 99 Barbershop on Smoky Hill is the place for you. We're excited to meet our new Client Services Host. #J-18808-Ljbffr