Student Services Director (Student Life)

Student Services Director (Student Life) Job ID: 323512 Location: Glendale Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $85,189.46 - $110,746.50/annually, DOE Grade 121 Work Schedule Monday - Friday, 9am - 6pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD. Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program and Support Groups Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Director of Student Life & Leadership position provides leadership for the planning, designing, and evaluation of a comprehensive student engagement program which includes student leadership/government engagement, co-curricular, cultural programming, clubs and organizations, civic engagement, and support with food insecurity across two GCC campuses. The position serves as an advisor to the Associated Student Government (ASG), and consults with students, faculty, staff, administrators, and other stakeholders regarding student engagement and student success. The Director supervises multiple full-time and part-time positions. The position contributes to college retention planning and implementation of strategic initiatives to support student persistence and engagement, and develops collaborative strategies to address barriers that may affect students' academic progress and overall college experience. The position supports many aspects of compliance, including travel, student insurance, and writing several college-wide reports. This position fosters a culture of engagement, where every individual is valued and appreciated, by working closely with administrators, faculty, staff, students, federal/state government agencies, community-based organizations, and the public. Essential Functions 25% - Plans, develops, implements, coordinates, and evaluates a comprehensive student engagement program across both college campuses, including student government, leadership development, clubs and organizations, co-curricular activities, cultural programming, civic engagement, and campus events. Advises and supports the Associated Student Government (ASG) in governance, student representation, leadership development, and initiatives that enhance student engagement and the overall college experience. 20% - Develops, implements, and evaluates collaborative strategies and initiatives that promote student engagement, persistence, retention, and completion. Works with students, faculty, staff, administrators, and community-based organizations to identify and address barriers that may affect students' academic progress and college experience, including food insecurity. 15% - Plans, organizes, assigns, supervises, reviews, and evaluates the work of full-time and part-time staff. Establishes performance expectations, provides coaching and professional development, supports employee accountability, and fosters a collaborative, student-centered work environment. Coordinates staffing, workload distribution, and operational priorities to ensure effective delivery of student engagement, leadership programs, and support for food insecurity across both campuses. 15% - Develops program goals, objectives, strategies, and operational plans aligned with college mission, vision, strategic priorities, and student success initiatives. Researches, analyzes, and evaluates student engagement data, program outcomes, participation trends, and relevant practices to assess effectiveness and guide continuous improvement. Prepares reports, recommendations, and data-informed strategies to support decision-making, institutional planning, and executive leadership. 10% - Develops, administers, monitors, and evaluates program and club and organizational budgets and expenditures. Allocates financial, personnel, and operational resources to support student engagement, leadership development, events, and food insecurity initiatives. Monitors funding utilization, identifies resource needs, and recommends strategies to maximize available resources while maintaining effective, sustainable, and student-centered programming. 10% - Monitors and ensures compliance with applicable college and district policies, procedures, laws, regulations, and established requirements related to student activities and programs. Coordinates compliance processes involving student travel, student insurance, event planning, and other operational responsibilities. Prepares and submits required college-wide reports, maintains appropriate documentation, identifies potential risks, and collaborates with relevant college and system-wide offices to address compliance concerns. 5% - Builds and maintains collaborative relationships with students, faculty, staff, administrators, college and system-wide offices, government agencies, community-based organizations, and external stakeholders. Communicates program information, policies, opportunities, and outcomes through appropriate channels. Responds to and resolves complex inquiries, requests, and complaints; provides operational guidance and recommendations to leadership; and represents the college in matters related to student life, leadership, engagement, and student success. Minimum Qualifications Master's Degree from a regionally accredited institution in education, business administration, public administration or related field and four (4) years of related experience that includes two (2) years of management and supervisory experience. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications Master's degree in Higher Education, Student Affairs, Educational Leadership, Counseling, Student Development, or a related field. Five or more years of progressively responsible professional experience in higher education, preferably within a community college setting, with demonstrated experience in student life, student engagement, leadership development, or student services. Three or more years of experience supervising, mentoring, and evaluating professional and/or part-time staff, including establishing performance expectations, developing employee capacity, and fostering a collaborative, student-centered work environment. Demonstrated experience developing, implementing, and assessing comprehensive student engagement activities, including student government advising, student leadership development, clubs and organizations, cultural programming, and co-curricular activities. Experience developing or implementing collaborative programs that support student persistence, retention, and completion, including initiatives addressing barriers to academic progress such as food insecurity. Demonstrated experience in strategic and operational planning, program assessment, data-informed decision-making, budget administration, and resource allocation to support program effectiveness and continuous improvement. Demonstrated ability to build effective partnerships across stakeholder groups, departments, and with community organizations; interpret and apply institutional policies and applicable regulations; prepare reports and recommendations; resolve complex concerns; and communicate effectively with diverse stakeholders. One year of full-time relevant MCCCD experience during the previous two years. Special Working Conditions Positions in this class typically require: fingering, talking, hearing, seeing, and repetitive motions. Senatorial Work: Exerting up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions: Work is routinely performed in an indoor, office environment. Posting Close Date Open until filled. First Review Date: Monday, November 30, 2026. Applications received after the review date may not be screened. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. #J-18808-Ljbffr Maricopa Community College district