Hospitality Event Operations Manager - Full‐Service Dining & Events

Job Description

Job Description

We are seeking a highly organized, hospitality-driven Events Operations Manager to oversee the full lifecycle of private events, from post-contract planning through flawless onsite execution. This role combines event coordination, client communication, operational planning, and day-of event management to ensure exceptional guest experiences and seamless event execution.

The ideal candidate is proactive, detail-oriented, thrives in fast-paced environments, and is passionate about creating memorable events while collaborating across multiple departments.

Key Responsibilities

Client & Event Coordination

• Manage all event details following contract completion, ensuring smooth handoff and execution.
• Prepare and maintain BEOs, event timelines, floorplans, guest counts, and client-facing documents.
• Coordinate menus, rentals, layouts, timelines, and vendor logistics.
• Maintain accurate event information within Tripleseat and internal systems.
• Support site tours, client meetings, and event planning discussions.
• Communicate updates and revisions to all operational departments.
• Attend weekly BEO meetings and distribute event recaps to FOH and BOH leadership teams.

Event Operations & Execution

• Serve as the primary operational lead for all private events.
• Oversee event staffing, setup, execution, and breakdown.
• Create internal run-of-show documents and coordinate event logistics.
• Collaborate with culinary, service, front desk, facilities, and management teams.
• Monitor event timelines and ensure seamless guest experiences.
• Anticipate operational needs and resolve issues in real time.
• Conduct post-event evaluations and internal recaps.
• Partner with Facilities to maintain event spaces in pristine condition for tours and events.

Qualifications

• 2–4 years of experience in hospitality, events, restaurants, hotels, or luxury guest services.
• Strong organizational, multitasking, and project management skills.
• Excellent written and verbal communication abilities.
• Ability to remain calm and solution-oriented under pressure.
• Strong attention to detail and follow-through.
• Comfortable working evenings, weekends, and holidays as required.
• Experience with Tripleseat or similar event management software preferred.
• Passion for hospitality and delivering exceptional guest experiences.

Preferred Background

• Luxury hospitality, boutique hotels, upscale restaurants, event venues, or private dining operations.
• Experience coordinating weddings, social events, corporate functions, and special events.
• Strong cross-functional collaboration with culinary and service teams.

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.

Company Description

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.