Offline - Brand Ambassador (Sales Associate)

Your Role As a part‑time Brand Ambassador, you bring our brand to life every day. Your goal is to provide every guest in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company, proud of it, and passionate about building brand loyalty with every guest. You represent our company values and bring your authentic self to work each day. Responsibilities Engage every guest using the AEO Selling Model and a 'friends first' mindset. Educate guests on AE & Aerie products and suggest fitting options. Introduce the AEO loyalty program and additional brand channels. Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. Proactively resolve guest concerns while following company policy. Support your team and work collaboratively. Adhere to AEO policies and procedures with integrity. What You’ll Be Great At Interacting with people. Remaining energetic and handling multiple tasks in a fast‑paced environment. Working evenings, weekends and holidays. Having a passion for AE and Aerie products. Previous retail experience. Being at least 16 years old. Benefits & Perks Develop new skills with ongoing training and opportunities for career advancement. 40% discount on AE & Aerie products year‑round with additional seasonal discounts. Participation in store contests for a chance to win merchandise and other prizes. About Us OFFLINE™ by Aerie offers a complete collection of activewear and accessories made for real movement and comfort. Built on the success of Aerie’s leggings and sports bras, OFFLINE™ celebrates an active lifestyle that fits both high‑intensity and downtime moments. EEO Statement AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity laws. AEO prohibits discrimination based on race, color, religion, creed, alienage, citizenship, sex, sexual orientation, disability, gender identity, marital status, domestic violence or stalking victim status, genetic information, military or veteran status, or any other protected characteristic. AEO also provides reasonable accommodation for religion and disability in accordance with applicable law. Pay & Benefits Starting pay is based on experience, location and other factors. Eligible associates may receive paid sick leave and other rewards at the discretion of AEO. Paid time off, sick leave and holiday pay vary by job level, classification, location and service years. Job Information Job Identification: 26416 Category: Stores Posting Date: 2026-05-13 Schedule: Part time Location: Franklin, TN, United States #J-18808-Ljbffr American Eagle Outfitters Inc.