Scheduler

Remote Centralized Scheduler

Saint Joseph MO United States (Remote)

Candidates residing in the following states will be considered for remote employment: Alabama Colorado Florida Georgia Idaho Indiana Iowa Kansas Kentucky Minnesota Missouri Mississippi Nebraska North Carolina Oklahoma Texas Utah and Virginia. Remote work will not be permitted from any other state at this time.

The Centralized Scheduler works under the supervision of the Director or Manager to schedule outpatient ancillary visits the coordination of tests/procedures for Surgical Services as well as Inpatient Discharge follow up visits. Schedules patient visits through the completion of electronic request order. Properly ensures patient safety by coordinating patient tests according to best practice. Clinical experience preferred (i.e. LPN physician's office personnel). This position has no direct physical contact with patients. Provides excellent customer service to both internal and external customers.

Responsibilities

• Receive calls from providers patients clinics or other hospitals to schedule procedure tests.
• Process calls with exceptional customer service skills (oral written and visual communications).
• Schedule and arrange procedures and tests for all patients types arranging various resources such as providers rooms equipment etc. and provides prep pre-procedure and post-procedure instructions averaging less than 2.5 minute talk time.
• Coordinates for proper clinical sequencing of multiple tests the facility and the service areas.
• Reviews orders to ensure meets proper order criterias.
• Create a new account number with required information such as diagnosis indications minimal history admitting/ordering/and primary care physician prompt for and record referral numbers and pre-certification numbers for various health insurance coverage. Question and document patients condition according to various clinical screening questions (i.e. MRI).
• Identify correct medical record number and records patient information (social security number date of birth etc) to maintain accurate Master Person Index.
• Notifies security when incarcerated patient is scheduled.
• Orders office supplies for department use.
• Other duties as assigned

Education

H.S. Diploma - Required

Work Experience

1 Year - Experience in Admissions or ancillary service department - Required

Typing skills minimum of 35 wpm. - Required

Clinical experience - Preferred

Licenses and Certifications

Licensed Practical Nurse (LPN) - State Licensure - Preferred Upon Hire

Travel Requirements

Travel to off-site locations may be required. - Required