Chief Information Officer
City Wide Facility Solutions
Chief Information Officer
City Wide Facility Solutions is seeking a Chief Information Officer (CIO) to serve as the senior technology executive responsible for leading, optimizing, and scaling the information systems and technology infrastructure that will drive City Wide's next phase of growth. Reporting directly to the Chief Financial Officer, the CIO will provide operational and strategic leadership across enterprise systems, data and analytics, cybersecurity, and operational excellence. This is a newly elevated C-suite role and a critical hire for a company on a clear path from $1B to $2B in systemwide sales by 2030. This position is onsite, located in Kansas City (relocation assistance is available).
The CIO will own City Wide's information systems roadmap and lead a team that includes a Data Engineer, IT Project Manager, and MS Dynamics 365 AI Developer. Core responsibilities include:
- Develop and execute a forward-looking information systems roadmap aligned to City Wide's growth trajectory across 115+ franchise territories
- Lead and optimize City Wide's core technology stack: Microsoft Dynamics 365 CRM, Business Central ERP, Power BI, Solver, and field operations platforms
- Evaluate and guide the adoption of AI, predictive analytics, and automation to enhance franchise performance and independent contractor management
- Build and advance data and analytics capabilities enabling real-time, insight-driven decisions across the franchise system
- Lead enterprise cybersecurity strategy and data governance across a distributed national network of 100+ locations
- Establish and maintain data privacy, compliance, and regulatory frameworks for a multi-state, multi-province franchise operation
- Partner with the CFO to manage the technology budget and demonstrate clear ROI on technology investments
- Serve as a key advisor to the executive team on emerging technology trends and competitive differentiation opportunities
- Represent technology strategy to franchisees, the Franchise Advisory Council, and key executive stakeholders
Vacancy posted 3 days ago
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