Leasing Consultant (61464)

Role Overview As the leasing consultant, you’ll have a big mission: to respond to inquiries/leads from prospective clients, identify potential renters, market, lease, and renew apartment leases in accordance with company standards and Fair Housing guidelines, and provide excellent customer service. Exhibiting a strong commitment to the service needs of internal and external customers, you represent the company in a professional and courteous manner. How things are done matters just as much as what was done here at BH. Key Responsibilities Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager. Maintains a strong understanding of the community and local market competitor’s specials and floor plans; has comprehensive working knowledge of all aspects of leasing units and documents in accordance with company standards and Fair Housing guidelines. Processes lease application paperwork for the approval of the CM and prepares new lease contracts. Inspects all target and/or show units in advance and in preparation of greeting and touring new prospects; touring prospects may include, but is not limited to, vacant or model units and common/amenity areas of the property. Inspects pre-leased apartments prior to the move‑in date and promptly communicates any concerns to the Service Manager or Community Manager. Understands, utilizes and promotes all third‑party online leasing programs appropriately. Ensures timely and accurate logging of all prospect information and notifications into the property management software. Responsible for checking, responding to, and documenting community and individual emails, voicemails, and text messages. Stays up-to-date with all promotion/leasing incentives. Assists with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per company standards. Posts notices to vacate and other community communications, if applicable. Assists with daily community inspections to ensure community policies are being followed and addresses any issues, if applicable. Other duties as assigned. Qualifications Previous experience in a customer‑facing/customer service role. Demonstrated sales and closing skills. Excellent organizational and communication skills. Ability to work with a diverse group of people. Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law. Work Schedule: Monday‑Friday (schedule may vary). Some overtime may be required and the ability to work extended hours, including on‑call or participating in a rotating on‑call schedule, is needed to meet business needs. BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. #J-18808-Ljbffr