Business Manager - Site Rentals (Seasonal)

Business Manager – Site Rentals

Girl Scouts of Western Washington is consistently and unapologetically committed to providing safe spaces for all girls* to belong. We build Girl Scouts of courage, confidence, and character who make the world a better place. Founded in 1912, our organization has been committed to meeting the needs of our youth members for over a century. We uplift all Girl Scouts in a supportive environment where they can discover their strengths and rise to meet new challenges—whether they want to climb to the top of a tree or the top of their class, lace up their boots for a hike or advocate for climate justice, or make their very first best friends. Backed by trusted adult volunteers, mentors, and millions of alums, Girl Scouts lead the way as they find their voices and make changes that affect the issues most important to them. They are the future leaders paving the way toward a brighter tomorrow.

Girl Scouts of Western Washington values diversity, equity, and inclusion and we foster a welcoming, inclusive work environment. We are an equal opportunity employer, and we do not discriminate based on race, color, religion, age, national origin, gender, veteran status, sexual orientation (heterosexuality, homosexuality, bisexuality, and gender expression of identity), marital status, or the presence of any physical, sensory, or mental disability, or any other protected classification under applicable laws.

*Girl Scouts of Western Washington uses the term girl inclusively to speak to everyone who identifies with the Girl Scout experience, which includes cisgender girls, gender-expansive youth, transgender youth, non-binary youth, gender nonconforming youth, genderqueer youth, and any girl-identifying human.

About the Position

The Business Manager – Site Rentals oversees all office operations, including but not limited to checking in individuals arriving to camp, adjusting guest reservations as needed, communicating camper/guest needs to the reservation, program and property teams, filing and data management, overseeing the camp store; and performing various office tasks as needed.

Successful candidates must be willing to work evenings and weekends on a Wednesday-Sunday schedule. Overnight communal housing is available; however, staff are not required to stay on camp. Meals in the dining hall will not be provided, however staff will be provided with a weekly food order and can prepare their meals in the kitchen in their staff lounge. Compensation for this position is $115 - $125 per day, with the starting rate dependent on previous employment at GSWW camps.

Camp Season 2026 will run from June 7th through August 18th, with start and end dates determined by position. Overnight camp staff will divide their summer between Camp Robbinswold (located in Lilliwaup, WA) and Camp St. Albans (located in Allyn, WA). They will begin at St. Albans for the first week of training, then transition to Robbinswold for the second week. Staff will work three one-week camper sessions at Robbinswold, take a short break, and then complete three sessions at St. Albans.

Essential Duties and Responsibilities

• Develop weekly staff schedules for all activity areas based on reservation bookings
• Provide quality customer service via phone, email, or in person that resolves concerns by offering creative solutions in a timely manner
• Responsible for ensuring check-in and check-out procedures with guests/campers are followed.
• Maintains guest reservations, camper and staff files, release forms, and other records in accordance with confidentiality policies of GSWW and the American Camp Association.
• Responsible for overseeing all aspects of the camp store including but not limited to set-up, tear down, inventory management, processing sales and coordinating with the Retail team as needed.
• Ensure the safety of all campers during their stay by following all policies, procedures, and protocols.
• Carry out established duties for general camp operations including camp cleaning, season opening and closing tasks, and completion of necessary paperwork

This is a general description of the essential responsibilities of the position and is not inclusive of all job duties, other associated duties may be assigned.

Knowledge, Skills, and Abilities

• Knowledge of and commitment to fostering environments that prioritize diversity, equity, inclusion, racial justice, and belonging
• Comfortable working in a camp setting with a variable work week and hours, including on-call, overnight, and weekend responsibilities
• Excellent interpersonal skills to ensure effective interactions with individuals at all levels and backgrounds, with the ability to work under pressure
• Demonstrated ability to prioritize project tasks and deadlines, work independently and collaboratively, take initiative, and maintain confidentiality
• Visual and auditory ability to identify and respond to environmental and other hazards
• Excellent oral and written communication skills
• Ability to navigate technology programs and platforms independently including Microsoft 365; ability/willingness to learn new technologies, with CampMinder experience strongly preferred

Supervisory Responsibilities

• This position has no supervisory responsibilities of camp staff members

Education and Experience Required

• At least 18 years of age
• High School Diploma or equivalent
• Experience in customer service

Preferred Skills and Experience

• 21 years of age
• Experience in a business or office setting
• Experience with ordering, inventory, and budget management
• Experience in summer camp setting
• Knowledge of the Girl Scout program

Other Qualifications

• Valid driver's license, proof of insurance, vehicle in working condition
• Current certification in First Aid/CPR or willingness to obtain
• Current certification in Youth Mental Health First Aid or willingness to obtain
• Satisfactory results from criminal background check

Work Environment

Summer camp is a fast-paced outdoor working environment with 24-hour a day responsibility. Employees are frequently exposed to loud noises, sensory stimulating situations, and physically demanding activities. Employees should feel comfortable with:

• Working outside in all weather conditions including heat, inclement weather, and specific environmental realities (humidity, wind, bugs, lake water)
• Residing in non-air-conditioned rustic open air living quarters, with pit toilets as primary restroom facilities
• Living in communal living conditions with limited privacy and infrequent, minimal access to technology
• Demonstrating emotional resiliency and regulation to handle extended, repeated stressful situations appropriately
• Walking over unpaved, uneven, hilly terrain multiple times a day
• Lifting and carrying supplies and equipment up to 35lbs
• Responding to emergencies including utilizing skills to administer first aid/CPR when necessary, including overnight
• Maintaining constant supervision and observation of program participants while assessing risk and participant safety