Director, Patient Care Services (Transplant Clinic, Outreach Clinics and Post Transplant Care)

Director, Patient Care Services (Transplant Clinic, Outreach Clinics and Post Transplant Care)Hiring Department: SCB Transplant ClinicLocation: Chicago, IL USARequisition ID: 1042312Posting Close Date: September 11, 2026Salary: The previously determined salary range for this position was $171,737 to $229,441. Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, and budget constraints. It is not typical for an individual to be offered a salary at or near the top of the full range for a position.About the University of Illinois Hospital & Health Sciences System (UI Health)The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.Position SummaryReporting to the ACOO of Transplant Services, the Director, Patient Care Services (Transplant Clinic, Post Transplant Care and Outreach) plans, directs, organizes, and evaluates all clinical and operational activities within the UI Health transplant clinics and post transplant care. The Director is responsible for the delivery of safe, high-quality patient care; oversight of nursing practice, staffing, quality, safety, supplies, and resource utilization; and ensuring efficient clinic operations and continuity of care across the transplant continuum. The role provides leadership for personnel management, staff development, regulatory compliance, performance improvement, and interdisciplinary collaboration, while driving patient outcomes and achieving departmental and organizational goals.Duties & ResponsibilitiesProvide coordination of care and services through the management team of providers caring for unit patients.Develops a therapeutic relationship with patients, family members, visitors, and colleagues to provide care coordination utilizing evidence-based practice.Interprets and directs the implementation of nursing philosophy and objectives, departmental policies, and procedures, and applies recognized standards of nursing care and practice.Plans, selects, and devises nursing operations, work methods, procedures, workflow and standards for quality and quantity of work, including staffing standards.Plans and develops patient safety innovations and practice improvement.Establishes, implements, and evaluates quality of care to monitor and evaluate operations for compliance with licensure, accreditation, and regulatory standards.Integrate shared leadership and foster collaboration across multi-disciplinary disciplines to arrive at decisions affecting the unit.Assigns, directs, and reviews the work of subordinate supervisors/other nursing personnel.Prepares formal answers to, and recommends the adjustment of, grievances and disciplinary matters.Prepares budget for assigned area or program and is responsible for adherence to approved budget and goals.Plans, assigns and reviews work of staff to ensure that group objectives are met.Hires, trains, develops, and manages staff to ensure that qualified staff exists to meet group objectives.Perform other related duties and participate in special projects as assigned.Minimum QualificationsEligibility for registration with the Illinois Department of Financial and Professional regulation, Division of Professional Regulation. Degree in nursing (BSN or graduate degree) required Master’s degree in nursing required or health care related field required.A minimum of five (5) years clinical nursing experience with progressive responsibility is required.Strong communication, customer service and decision–making skills, and project management are required.Knowledge of budgetary processes and financial principles; knowledge of labor laws, standards of care, and regulatory standards requiredNationally certified through ANCC or other approved certifier within 6 months of hire.Current BLSPrevious nursing experience in transplant and/or ambulatory required. Preferred QualificationsThree (3) years’ management experience is preferred.Demonstrated leadership experience in a unionized work environment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.The university provides accommodations to applicants and employees. Request an AccommodationArtificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.