Inside Sales Engineer

Inside Sales Engineer

An Inside Sales Engineer is a key customer-facing role responsible for supporting contractors and internal teams by providing product recommendations, preparing quotes, processing orders, and ensuring a smooth experience from inquiry through fulfillment. This role blends customer service, technical product knowledge, and sales support.

Key Responsibilities

• Serve as a primary point of contact for customers via phone, email, and walk-ins
• Prepare and follow up on quotes, bids, and order confirmations
• Process sales orders accurately and efficiently in the ERP system
• Support internal sales teams with pricing, product availability, and documentation
• Assist customers with equipment selection, parts identification, and basic technical questions
• Coordinate with warehouse and logistics teams to ensure timely deliveries
• Maintain accurate customer, pricing, and order records

Requirements:

• Bachelor's degree in Mechanical Engineering, HVAC, or a related field.
• 1–3 years of experience in HVAC applications, technical sales, or sales support.
• Strong technical knowledge of HVAC systems and commercial/industrial applications.
• Familiarity with HVAC design principles, building specifications, and relevant standards (ASHRAE, AHRI, etc.).
• Proficiency with HVAC selection/software tools and Microsoft Office Suite.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally.
• Strong problem-solving skills and ability to develop effective, customer-focused solutions.
• Highly organized, self-motivated, and able to manage multiple priorities in a fast-paced environment.
• Experience in HVAC manufacturing or working with sales/distribution channels is a plus.

Ambient Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.