Client Specialist - Small Business Insurance

Client Service Representative at Marsh McLennan Agency (MMA) Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). Day in the Life As a Client Service Specialist in the MMA National Client Center you’ll partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level. You will remain knowledgeable of coverages and manage the expectations of internal and external clients. You will maintain rapport with clients, company underwriters, and develop and grow existing accounts. You will work collegially as a supportive member of the production team for the benefit of the clients, maintaining open, effective communication and timely follow‑up. Location and Compensation Office located in Greensboro. Onsite work for the first 12 months, hybrid option after. Salary range beginning at $50,000 (no experience needed). Bonus opportunities: new associates can earn up to $500 per quarter. Starting shift for this team (earlier shifts awarded by seniority): 10:15 a.m. to 7:15 p.m. Licensure Position requires a Property & Casualty Insurance License. MMA will provide the licensing course and exam. Colleagues will be given two attempts to pass the exam. Required Experience and Skills High school graduate or equivalent education and/or related experience. Strong interpersonal skills, especially telephone demeanor. Independent thinking with an ambitious goal‑oriented mindset. Strong team player with a work ethic and willingness to help reach all goals. Proficiency in basic computer applications, such as Microsoft Office products. Preferred Qualifications Property & Casualty Insurance experience. Property & Casualty License. Benefits Generous time off, including personal and volunteering. Tuition reimbursement and professional development opportunities. Hybrid work. Charitable contribution match programs. Stock purchase opportunities. We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Equal Employment Opportunity Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #J-18808-Ljbffr Marsh McLennan Agency