Customer Service Representative (CSR)
Full-time
TrustWareGate
Position Overview
We are seeking a professional Customer Service Representative (CSR) to support our logistics operations by assisting clients with inquiries, shipment updates, and service coordination.
Key Responsibilities
* Respond to customer inquiries via phone and email
* Provide updates on shipments and inventory status
* Assist with service requests and basic account questions
* Coordinate with warehouse and logistics teams
* Maintain accurate records of customer interactions
* Ensure a high level of customer satisfaction
Minimum requirements:
Qualifications & Requirements
* High school diploma or equivalent required
* Previous customer service experience preferred
* Strong communication and problem-solving skills
* Basic computer skills (email, data entry, CRM systems)
* Ability to multitask and stay organized
Benefits
* Competitive hourly pay
* Paid training
* Opportunities for advancement within the company
* Stable, full-time employment
* Supportive and professional work environment
REQUISITOS
Vacancy posted 2 days ago
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