Vice President of Operations

Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

The Vice President of Operations is a key executive leader responsible for overseeing the day-to-day operations, administration, and financial performance. Reporting directly to the President, the VP of Operations ensures operational excellence across transportation, warehouse, and production teams, with a strong focus on data-driven decision-making, KPI tracking, and continuous improvement.

Essential Duties and Responsibilities:

Operational Leadership:

Lead, manage, and optimize operational activities across all locations.

Oversee the transportation and warehouse teams, ensuring operational goals are met or exceeded.

Develop and enforce operational policies, procedures, and best practices that enhance efficiency and consistency.

Ensure compliance with applicable regulatory and safety requirements.

Performance and Financial Management:

Develop, monitor, and report on operational KPIs across the organization.

Partner with the CFO and Finance team to develop operational budgets, control costs, and maximize profitability.

Analyze operational performance trends and implement corrective actions as needed to meet financial targets.

Strategic Planning and Execution:

Collaborate with senior leadership to align operational activities with overall strategic objectives.

Drive initiatives that improve service delivery, operational processes, and client satisfaction.

Identify and implement opportunities for operational innovation and efficiency.

Team Leadership and Development:

Directly manage operational leaders and support their teams.

Develop and retain top operational talent, fostering a culture of accountability, teamwork, and continuous learning.

Set clear expectations, provide regular feedback, and ensure open communication across all levels of the operations team.

Develop communication processes to ensure alignment between teams, promote cross-location collaboration, and support effective decision-making.

Provide coaching and professional development to ensure high performance and leadership growth.

Cross-Functional Collaboration:

Collaborate with other functional leaders to ensure operational support aligns with company goals.

Facilitate cross-functional initiatives to streamline processes and enhance organizational effectiveness.

Client Focus:

Maintain a client-centric mindset in all operational strategies and activities.

Ensure operational practices support client satisfaction.

Risk Management:

Identify, assess, and mitigate operational risks.

Develop and implement business continuity and disaster recovery plans.

Perform other related duties as assigned.

Benefits and Perks:

Eligible for additional performance-based bonuses.

Comprehensive health insurance (medical, dental, vision), and supplemental insurance plans are available.

401(k) with company match.

Qualifications and Requirements:

Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.

Proven experience leading multi-site operations.

Strong financial acumen and experience managing operational budgets.

Expertise in KPI development, monitoring, and analysis to drive performance.

Excellent leadership, communication, and organizational skills.

Ability to lead teams through change in a fast-paced, dynamic environment.

Proficiency in the English language (written and verbal) required.

Successful completion of a company background check and drug screen.