Patient registrar

Position Summary Facilitate seamless patient access to care by executing inpatient and outpatient registration and pre-registration processes. Accurately calculate and secure patient financial liabilities (copayments, coinsurance, deductibles) while delivering empathetic, efficient customer service in a fast-paced healthcare environment. Key Responsibilities Complete 20 to 35 patient registrations or pre-registrations per 8-hour shift, depending on department flow (Emergency, Outpatient, Admitting, or OB). Verify insurance eligibility, explain out-of-pocket costs to patients, and secure upfront collections or set up payment plans. Screen uninsured or self-pay patients for presumptive eligibility and uncompensated care programs. Maintain 95%+ accuracy in demographic data entry, Medicare secondary payer forms, and consent signature collection. Safeguard protected health information (PHI) with stringent adherence to all federal HIPAA laws. Schedule medical procedures and manage patient check-in workflows seamlessly across multiple internal software systems. Requirements & Qualifications Education: High school diploma or equivalent. Experience: 1+ year in a high-volume hospital, medical office, or medical billing setting required. Technical Skills: Typing speed of 45+ WPM; proficiency in navigating multiple computer screens, Word, and Excel. Industry Knowledge: Comprehensive understanding of medical insurance and billing processes required. Medical terminology strongly preferred. Communication: Exceptional customer service and de-escalation skills. bilingual (Spanish or Mandarin) is highly preferred. Mobility: Valid driver's license and ability to travel to off-site outpatient locations.

salary: $22.99 - $23 per hour
shift: First
work hours: 3 PM - 10:30 PM
education: High School

Responsibilities

Complete 20 to 35 patient registrations or pre-registrations per 8-hour shift, depending on department flow (Emergency, Outpatient, Admitting, or OB).
Verify insurance eligibility, explain out-of-pocket costs to patients, and secure upfront collections or set up payment plans.
Screen uninsured or self-pay patients for presumptive eligibility and uncompensated care programs.
Maintain 95%+ accuracy in demographic data entry, Medicare secondary payer forms, and consent signature collection.
Safeguard protected health information (PHI) with stringent adherence to all federal HIPAA laws.
Schedule medical procedures and manage patient check-in workflows seamlessly across multiple internal software systems

Skills

• attention to detail
• communication skills
• ability to learn

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.