Building Manager

Summary The Commander, Navy Installations Command (CNIC) Unaccompanied Housing (UH) program provides safe, clean, and comfortable living quarters for single or unaccompanied Sailors who are stationed away from their dependents. This position is located at NSA Panama City, FL. The purpose of this position is to perform building manager duties, including performing daily inspections of vacant rooms and common areas to check for cleanliness and maintenance issues. Major Duties and Responsibilities Escort new residents to their unit or room, when possible. Conduct a new resident visit to review the assigned furnishings and equipment inventory and help orient residents to their new accommodations, including building or campus common areas and amenities. Manage the check‑out of cleaning equipment (e.g., vacuums) to residents, as necessary. Conduct daily facility assessments of the exterior, grounds, and common areas (lounges, laundry rooms, kitchens, restrooms). Verify that vacant or unassigned units or rooms are ready for occupancy. Monitor the performance of custodial contractors where applicable. Conduct room inspection visits of all occupied or assigned permanent party spaces at least quarterly, following entry protocols specified in Chapter 6 of the Unaccompanied Housing Operations Manual and CNIC Note 11103. Report signs of property damage or violations of UH rules and regulations to the complex manager or UH manager. Serve as an escort for anyone who is not a resident, including tenant commands, Public Works (PW), Security, Fire, Environmental Protection Medical Unit (EPMU) personnel, UH Assessment Program contractors, and touring visitors. Enforce local UH guest and visitor policies and ensure guests are escorted at all times by a building resident, UH staff member, or Resident Advisor (RA). Coordinate resident trouble calls and submit work requests as necessary. Ensure the security of all residents is maintained at all times. Coordinate with the complex manager, facility liaison or PW staff regarding maintenance problems of the interior, exterior, or grounds and outstanding trouble calls in their assigned building(s). Perform minor preventive maintenance on furnishings and appliances to maintain warranties and functionality (e.g., change clock batteries, change light bulbs, lubricate locks, tighten hardware, minor repairs). Operate the baggage storage room in the assigned UH building(s). Coordinate dormitory maintenance requirements with the dormitory manager or training command representatives. Conduct RA facility training and ensure completion dates are entered in Enterprise Military Housing (EMH). Conduct inventories of Furniture Fixtures and Equipment (FF&E) and apply bar coding of furnishings, equipment, and rooms as needed. Support the annual Tenant Satisfaction Survey (TSS) by distributing surveys and developing action plans based on results. Facilitate the new resident orientation brief, if designated by the UH manager. Ensure residents' privacy is maintained at all times. Provide quality customer service for all internal and external customers, presenting a neat, clean, and professional appearance at all times. Other duties as assigned. Requirements Meet Federal Employment suitability requirements and successfully complete a background investigation. Pass the E‑Verify employment verification check. Complete Personal Identity Verification (PIV) with two forms of identification from the Form I‑9. May be required to pass pre‑employment examinations. Provide proof of U.S. Citizenship or U.S. National. A valid State driver's license is required to operate motor vehicles; travel to other housing facilities may be required. Salary must be sent via Direct Deposit/Electronic Funds Transfer. Selective Service Registration is required for males born after 12/31/1959. May be recalled to duty and/or required to work overtime as necessary. Must be able to climb/descend stairs and properly placed step ladders. Perform moderately strenuous physical labor, including lifting, moving, and carrying supplies and equipment weighing up to 45 lb (100 lb assisted). Be able to stand, bend, walk, push, pull, and climb for extended periods. Qualifications Resumes must demonstrate experience, knowledge, skills, and abilities (KSAs) related to this position. Applicants are encouraged to be clear and specific when describing their experience. 12 months of experience demonstrating knowledge of basic customer service principles, concepts, standards, and regulations. Proficiency with Microsoft Office applications. Basic math and reading skills. Clear verbal and written communication in English. Knowledge of minor maintenance tasks such as changing clock batteries, light bulbs, lubricating locks, tightening hardware, and minor furnishings repairs. Key Requirements / Conditions of Employment You must be a U.S. Citizen. Males must be registered or exempt from Selective Service. Must be determined suitable for federal employment. May be required to complete a probationary period. Participation in the direct deposit pay program is required. Social Security Card is required. Must satisfactorily complete an employment verification (E‑VERIFY) check. Maintain a favorable background; failure may result in withdrawal or removal. No Relocation Authorized No payment of Permanent Change of Station (PCS) is authorized. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non‑merit factor. The department provides reasonable accommodations to applicants with disabilities. This activity is a Drug‑Free workplace. The use of illegal drugs by Department employees, whether on or off duty, is not tolerated. #J-18808-Ljbffr