Regional Office Assistant

When what you Crave is creative work, new challenges, and a team that knows how to get things done and have fun doing it, you’ve come to the right place. As America’s first fast-food hamburger chain, we’ve been serving Cravers for over 100 years. But we’ve got our eyes on an even tastier future—always finding new ways to innovate, grow, and create Memorable Moments with our customers and team members. If you’re passionate, curious, and ready to make an impact, we’d love to have you on our team. The Chicago Regional Office team is looking to fill an immediate opening for a Regional Office Associate. This position is to perform the various office functions to assist regional management in the daily operation of four White Castle regions and to perform any other duties as directed by leadership. This is a great opportunity to assist the Castles and Leadership in Creating Memorable Moments for team members and customers! If you are craving a new opportunity and meet the minimum qualifications below – What we’re are looking for High School Diploma or GED; A minimum of 1 year of clerical experience and working knowledge of office operations and equipment; Excellent Microsoft Office skills and exceptional organizational skills to prioritize multiple projects; Able to work under pressure, tight deadlines and manage completing tasks in a timely manner; Must be detail oriented; work with minimal supervision while keeping Office Manager informed of all duties. Good understanding of castle operations and their needs Your Day-to-day Audit Castle payroll weekly for accuracy in an efficient manner for the Chicago, Detroit, St. Louis Regions, and the Texas locations. Confirm terminated team members have documentation in WFM and approve Castle new hires; Answer the phone or email in a courteous and professional manner providing internal or external customers with memorable service; Audit daily castle cash in Carma (WFM) / ICL Smart safes, including weekly paid outs. Reaching out to the Castles in a timely and efficient manner to reconcile; Work in conjunction with the Castles to ensure all required data for newly hired team members have been entered in WFM; Accurate and timely processing of military, disability, workers’ compensation, unemployment claims, sick benefits, FMLA; Work in conjunction with Castles, Equifax and local labor departments. Gather requested documentation in a timely manner and upload to Equifax webpage; Finalize all required business license applications, track and submit necessary payments for all establishments. Maintain accuracy and confidentiality of all personnel records. Scan all team member documentation into WFM timely and accurately; Perform many other duties as assigned by manager in a timely and efficient manner. Why You’ll Like It Here Being family-owned and operated since 1921 comes with its perks, and we’re not just talking about benefits (while those are pretty great). It means putting people first, thinking for the long-haul, and creating a place where team members feel supported, valued, and empowered to grow. Here’s just a few ways we invest in our team: Comprehensive Health Benefits (Medical, Dental, Vision) Financial security with contributions to your 401(k) Retirement Plan and Profit-Sharing Plan 4 Weeks of Paid Vacation in your first year, Bereavement and Jury Duty pay, and paid holidays Company paid Life Insurance and AD&D Weekly paychecks and holiday bonuses Employee Assistance Program, tuition reimbursement, and scholarship opportunities Community service opportunities And much more! Learn more about how we take care of our team by visiting our online benefits guide, here. Programs and benefit eligibility varies based on the average hours worked, location, and length of service at White Castle. White Castle is an Equal Opportunity Employer White Castle will, upon request, offer a reasonable accommodation to applicants with disabilities under the Americans with Disabilities Act and/or any applicable state or local law. Should you need assistance with completing this application or with any other part of the application process, please contact Team Member Services at View email address on click.appcast.io. At White Castle, a job can become so much more than a paycheck. It can grow into a lasting and meaningful career. For more than 100 years, we’ve believed what our founder, Billy Ingram, said best: “Happy employees make happy customers.” It’s a philosophy that’s guided us for generations and continues to shape how we support our team members today. Along the way, our Original Slider® was named as Time Magazine’s “Most Influential Burger of All Time,” we were recognized as one of Fast Company’s “10 Most Innovative Dining Companies,” and have earned Great Place To Work Certification™ every year since 2021, and an honoree on the Fortune Best Workplaces in Retail™ list since 2022. If this sounds like your kind of place, we’d love to hear from you. #J-18808-Ljbffr