Project Coordinator

Job Description

Job Description

The Project Coordinator - Ministry Support owns the front door of MarComm. This role makes the support Run-of-Business process work– catching every request, routing it correctly, and ensuring nothing falls through the cracks of the intake-to-delivery system.

Why Southeast? Southeast Christian Church is a dynamic, growing church where staff are encouraged to lead boldly, care deeply, and live authentically.

What you will be doing:

Request Intake & Routing

• Own the request intake queue, every request, every day, no exceptions.
• Triage incoming work against the prioritization framework.
• Route complete requests to the right Project Manager; return incomplete requests to the partner.
• Flag pattern requests (duplicate, off-strategy, low-impact) to the Operations Director.

Process Ownership

• Run the daily rhythm of the Ministry Support workflow.
• Maintain request logs, status snapshots, and weekly intake reporting.
• Monitor cycle times and flag bottlenecks.
• Coordinate tightly with the Campus Experience Specialist on partner communications.

System Support & Continuous Improvement

• Keep the project management tool clean, current, and trusted.
• Support the Operations Director with reporting, dashboards, and audit preparation.
• Contribute to process documentation; teach the system to new partners and team members.
• Suggest one process improvement every month.

What We're Looking For:

• 2–3+ years of experience in project coordination, operations support, or administrative project work.
• Self-starter who takes ownership, solves problems independently, and brings solutions to leadership.
• Adaptable and resilient in a fast-paced ministry environment with shifting priorities.
• Proactive contributor who generates ideas, takes initiative, and follows through with excellence.
• High standards for quality, organization, and attention to detail.
• Comfortable using project management tools, spreadsheets, forms, and AI to improve efficiency and reporting.
• Strong written communicator who can turn ambiguous requests into clear, actionable plans.
• Service-oriented team player who works well with ministry partners.
• Passion for the local church and a desire to grow in ministry operations.

This Role Is Not Right For You If You…

• Find process work tedious or beneath you.
• Get bored without strategic responsibility.
• Avoid the daily rhythm of intake triage and queue management.
• Need to be told exactly how to handle every request.
• Prefer breaking systems and rebuilding them over running them well.
• Need front-stage visibility rather than back-stage impact.

Our Requirements:

• Engaged member of Southeast Christian Church, or willing to become one.
• Models staff values: Honor, Care, Accountability, Grit, Authenticity, Humility, and Fun.
• Lives out staff expectations of groups, inviting, serving, worship, and giving.
• Agree with the *Statement of Faith, submit to the leadership established by the church, and lives out our church Mantras in tangible ways. -we-are#mantras

* Please read our Statement of Faith that is attached below. You will be asked if you agree with our Statement of Faith within the application process.