Hospital Patient Scheduler

Job Title

Come join our team at Saint Francis Hospital, a member of Trinity Health Of New England!

Employment Type:

Full time

Shift:

Day Shift

Position Purpose:

Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process and helps to ensure that the patient flows through the scheduling and registration process efficiently.

What You Will Do:

• Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients

• Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms

• Responsible for collection of complete demographic, financial information and clinical orders (when applicable)

• Collect, process and reconcile patient liabilities., field incoming calls., keep accurate records of appointments

Minimum Qualifications:

• Minimum High School Diploma or equivalent required

• 2 years clerical experience in a medical field preferred

• Minimum of 6 months customer service experience required

• Knowledge of computers and Microsoft Office applications and other standard office equipment required

• Knowledge of medical terminology preferred

Position Highlights And Benefits:

• 40 Hours per Week - 1st shift (Days)

• Great Benefits and Health Insurance Coverage - Starting Day

Ministry/Facility Information:

Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.