Technical Business Analyst
Samprasoft
Technical Business AnalystGreetings ~ We are seeking a Technical Business Analyst for YAVA in Hartford, CT. Start Date: As soon as possibleDuration of the engagement: 6+ monthsPreferred location: Hartford, CTRate Card Role: Business Analyst - Senior/SpecialistNumber of Roles: 1Position SummaryThe Aetna Technology Delivery organization, within CVS Health’s Data, Digital, Analytics, Technology (DDAT) organization, is seeking a Technical Business Analyst to help realize the product features for a Conversational AI (CAI) platform that is helping our members to get answers to their health insurance questions through the channel of their choice. In this role you will be responsible for aligning the business needs and technical solutions with a focus on defining and documenting data interfaces, injecting technical logic into conversation flows and collaborating closely with Technical Leads to ensure successful chatbot integrations.You Will Make An Impact ByParticipating in feature refinement sessions with key stakeholders to ensure the specified needs are clearly articulated, identify gaps, and propose adjustments as needed.Documenting API/data interface/technical requirementsCollaborating with Conversation Designers to depict the Conversation flow including technical logic, such as API calls, KPIs, technical notes, etc.
Vacancy posted 2 days ago
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