Field Service Technician - Roscoe

Field Service Technician - RoscoeAll World is your one-stop shop solutions provider for aftermarket machine tool spare parts, services, repairs, and custom-engineered applications. Our mission is to empower today's manufacturing customer with solutions that fit their personalized needs and budget. Our growth-oriented company operates on six primary values to create maximum results in the workplace: support, transparency, respect, innovation, dependability, and efficiency.As a Field Service Technician, you'll ensure customer equipment runs safely and reliably by diagnosing issues, completing repairs, and restoring performance in the field. Key responsibilities include:Travel to customer sites to inspect, troubleshoot, and repair machineryDocument findings, service actions, and recommended next stepsCommunicate clearly with customers on status, timelines, and preventive careCoordinate with internal teams for parts, technical guidance, and follow-upRequired qualifications/skills:Strong mechanical aptitude and hands-on troubleshooting abilityClear, professional communication with customers and teammatesAbility to work independently, manage time, and adapt to varied environmentsAttention to detail and a proactive, learn-it mindsetIf you're ready to apply your skills in a customer-facing Field Service Technician role, we'd like to hear from you—apply today.Your day begins by reviewing incoming service requests, confirming site details, and mapping an efficient travel plan. On location, you'll walk the floor with the customer, gather symptoms, and methodically narrow down root causes. Between visits, you'll provide concise updates, note what was completed, and outline practical maintenance suggestions. As you ramp up, you'll lean on structured product and process training so you can navigate different shops and machine types with confidence and consistency.We offer a comprehensive benefits package that includes Medical, Dental, and Vision coverage, plus a 401(k). You'll also have Life Insurance, a Health Savings Account (HSA), and a Flexible Spending Account (FSA) to support your needs. Paid Time Off is provided, along with a competitive salary.