Onboarding & Training Manager

Job Description

Job Description

Do you have a passion for helping people learn, grow, and succeed? Are you someone who enjoys simplifying complex processes, building confidence in others, and creating an exceptional onboarding experience from day one? If so, we'd love to meet you!

We're looking for an  Onboarding & Training Manager to lead the training, development, and onboarding experience for new team members. In this role, you'll guide employees through their transition into the company, deliver engaging and effective training, provide ongoing support, and continuously improve the systems and processes that help people perform at their best.

This is an excellent opportunity for someone who is patient, organized, and people-focused, thrives in a fast-paced environment, and is energized by making a lasting impact on both individual growth and the overall success of the organization.

Compensation & Benefits

• Competitive salary: $45,000–$50,000
• Performance-based bonus opportunities
• Medical benefits and retirement plan
• PTO
• Professional development and training opportunities
• Collaborative, team-focused work environment

$45,000 - $50,000 yearly

• Lead the onboarding process for all new hires from start to finish.
• Facilitate onboarding and training sessions that drive confidence and productivity.
• Serve as the primary point of contact for new employees during their first 90 days.
• Maintain and improve training materials, onboarding systems, and processes.
• Track onboarding progress and ensure completion of key milestones.
• Identify process improvements and implement solutions that increase efficiency.
• Manage onboarding logistics, system access, and training schedules.

• 2+ years of experience in training, onboarding, operations, education, customer service, or a related field
• Strong communication and presentation skills
• Excellent organizational and time management abilities
• Comfortable learning and teaching technology platforms and software systems
• Ability to build relationships and earn trust quickly
• Strong attention to detail and follow-through
• Positive, proactive, solutions-focused mindset

The #1 Keller Williams Market Center in all of Maryland and DC. Powering the top agents in the industry to record-breaking growth, productivity, and profitability.

Our Mission

To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving.

Our Vision

To be the real estate company of choice for our agents and their customers.