Business Office Manager

Join Our Team as a Business Office Manager!

Are you a detail-driven financial professional who thrives in a mission-focused environment? Mira at Maumelle , a skilled nursing facility committed to excellence in resident care, is seeking a Business Office Manager to oversee our daily financial operations. If you have a strong background in Medicaid and private pay billing, love numbers, and enjoy being a key part of a collaborative leadership team-we want to hear from you!

At Mira at Maumelle , we're all about making lives better-whether it's for our residents, families, or the incredible people who work with us (that's you!). We believe in the power of hospitality, stewardship, integrity, respect, and humor®, and we bring those values to life every single day.

Now, let's talk about YOU and why you'll love this role:

What You'll Do (AKA: Your Superpowers ?)

Own the Business Office Functions:

• Manage billing for Medicaid, Medicare, private pay, and third-party insurance.
• Ensure accurate and timely processing of accounts receivable and accounts payable.
• Complete and reconcile petty cash transactions and bank deposits.

Maintain Financial Records with Precision:

• Prepare and maintain accurate resident billing statements and respond to billing inquiries.
• Ensure compliance with all state, federal, and company financial policies and procedures.
• Track and follow up on outstanding balances and collections in coordination with the central billing office (as applicable).

Be a Key Member of the Leadership Team:

• Collaborate with the Executive Director and department heads on budgeting and financial planning.
• Provide financial reports, updates, and insight to support informed decision-making.
• Maintain resident trust accounts and ensure timely disbursements and documentation.

Support Residents & Families with Compassion:

• Communicate regularly with residents and family members about financial matters with clarity and professionalism.
• Assist families in understanding the Medicaid process and required documentation.
• Maintain confidentiality and ensure a smooth, supportive experience for those navigating payment and insurance processes.

What You Bring to the Table (Besides a Calculator)

Education & Experience:

• High school diploma or equivalent required; associate or bachelor's degree in accounting, business, or healthcare administration preferred.
• 2+ years of business office experience in a skilled nursing facility or similar healthcare setting required.

Core Skills:

• Proficiency in Medicaid and private pay billing.
• Experience with accounts receivable, accounts payable, bank transactions, and petty cash reconciliation.
• Strong organizational and time management skills.
• Familiarity with electronic billing systems and financial software (e.g., PointClickCare, MatrixCare, QuickBooks, etc.)

Professional Traits:

• High level of accuracy, accountability, and discretion.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a leadership team.

Perks & Benefits (Because You Deserve It!)

• Competitive salary based on experience
• Paid time off & flexible scheduling
• Health, dental & vision insurance for qualifying team members
• Opportunities for ongoing training & advancement
• A supportive, mission-driven team that appreciates your expertise every day

Mira at Maumelle is an Equal Opportunity Employer.