Customs Trade Agent

Responsibilities This position is responsible for any of the various tasks listed as assigned: arrange for the release of FedEx express shipments from customs custody and complete all types of classification activities, process FedEx express cage shipments to ensure timely release, perform audits and quality referral functions. Analyze documentation to determine admissibility and arrange for the type of release required with customs FTN and FedEx express systems. Research entries on customs reports such as the bo8/late filed cf7501's, b35/misdeliveries, and bo7/acs rejected entries to determine error ownership, provide comments, penalty impact, FTN savings, and actions required, bringing the entries into compliance. Interact with various FTN teams, FedEx express and CBP port office/hub via email, letters or telephone to resolve problematic entries. Assist with nrtc review weekly review in cross-referencing with rcd's and job aids. Perform prior disclosures, qa referrals, etc. Contact customers professionally, advising them of all duties and fees payable to customs for clearance. Clearly inform customers of 24-hour requirement for response if changes to entry are requested. Complete all audit activities assigned accurately and timely. Complete the classification of imported merchandise by determining the proper tariff classification and associated duty rate and calculating the entered value using t/b and FedEx express systems. Complete a daily performance report on classification and related activities. Ensure files are completed accurately and timely according to customs regulation, oga (i.e. Fda) and FedEx contract specifications. Qualifications High school diploma/GED. Two years of business experience or two years of college credits preferred. Working knowledge of customs regulations, harmonized tariff schedules and special tariff treatment programs preferred. Ability to analyze data & information and make sound decisions in a time‑sensitive atmosphere. Demonstrate effective communication skills to work with internal and external customers. Effective organizational skills. Ability to complete multiple duties and meet multiple deadlines. Experience with and the ability to process a high volume of incoming information via image, hardcopy, phone and fax to meet specific time schedules. HS Diploma or GED required. No industry experience required. No work experience required. A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment. Excellent communication skills, verbal and written. Organizational Skills. Inter‑personal skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments. Preferred Qualifications Work Schedule: Monday - Friday: 6:00 am – 2:30 pm CST. This role is HYBRID ONLY. Candidates that live within a 50‑mile radius of 409 Walker Road, Jackson, TN 38305. Mandatory overtime may be required during periods of high volume. Working on company‑recognized holidays may be necessary. Pay Transparency This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job‑related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay $16.85 – $23.60 Additional Details FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you. Equal Opportunity Employer FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. Know Your Rights Pay Transparency #J-18808-Ljbffr FedEx Group