Front Office & Insurance Coordinator - Las Vegas, NV
$26 per hourProtouch Staffing
Pay: $26/hour DOE (Based on Experience). Full-Time | In-Clinic | Immediate Joiners Preferred. About The Role We are looking for someone who understands insurance, patient experience and clinic operations — someone who can take ownership of the front office and keep everything running seamlessly. If you have experience in a medical or therapy setting and are confident handling insurance and patient interactions, this could be an excellent fit. Location: Las Vegas, NV Key Responsibilities Front Office Operations Serve as the first point of contact for patients and families Answer phone calls promptly and professionally Schedule evaluations and ongoing therapy sessions Maintain a welcoming, organized, and efficient front office environment Insurance & Billing Coordination Verify insurance benefits prior to evaluations Clearly explain coverage, copays, and deductibles to families Manage patient accounts using Tebra Coordinate with the billing team to ensure accurate claims processing Assist in resolving billing inquiries and issues Clinic Operations Support and improve front office systems and workflows Ensure smooth communication between therapists, billing, and families Track and manage authorizations, referrals, and required documentation Qualifications Minimum 2+ years of experience in a medical front office or therapy clinic Strong knowledge of insurance processes (required) Spanish-speaking preferred Highly organized, detail-oriented, and proactive Friendly, confident, and professional in patient interactions Strong problem-solving skills with a sense of ownership Why Join Us? Play a key role in clinic operations, not just a front desk function Opportunity to grow into a leadership or Office Manager role Collaborative and supportive team environment Work in a clinic that prioritizes quality care and patient experience Compensation & Benefits Competitive pay: up to $26/hour Health, dental, and vision insurance Paid vacation:
- week in the first year
- weeks from the second year onward
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