Business Development Representative

Are you looking for a high energy, strategic, and fast‑paced position as a Business Development Rep? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high‑quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference. What can Relias offer you? Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium! Flexible work environment with onsite and work from home options – you choose when you want to come into the office! Active Employee Resource Groups open to all employees! Comprehensive onboarding program – a great introduction to our company, customers and culture! Growth and career advancement opportunities! Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science. Professional development gained from conference attendance and participation in organizations like NC Tech. Onsite 321 Coffee Shop providing free coffee and pastries to employees. The Business Development Rep will identify and develop new business opportunities through outbound prospecting and follow‑up on marketing leads. Responsibilities include scheduling executive meetings, working within an assigned territory, collaborating with sales partners, Demand Gen, and Client Support to engage existing clients, acquire new clients, qualify marketing leads, and potentially attend industry events. The BDR is expected to exceed KPI targets, meet annual quotas, and foster long‑term client relationships. What you’ll be doing: Identify and develop new business opportunities Actively prospect for new clients (outbound calls), follow up on marketing leads, and manage initial engagement to build a robust pipeline of potential clients. Design and implement solutions for short‑term client needs and collaborate on developing long‑term strategic visions for clients and prospects. Support sales activities and appointment management Schedule and coordinate executive meetings with decision makers, ensuring alignment with internal teams and optimizing opportunities for client engagement. Review calls and meetings for learning and improvement insights. Manage and grow existing client relationships Engage with existing clients through Client Success qualified leads, promote upsell and cross‑sell opportunities, and contribute to long‑lasting client partnerships. Documentation and data integrity Record all activities in SalesForce with detailed documentation maintaining data integrity. Achieve and document KPI and quota targets Meet or exceed KPI targets and annual sales quotas, ensuring that all activities and pipeline developments are accurately documented in Salesforce. Participate in industry events Attend industry events, conferences, and networking opportunities to promote Relias solutions and expand the professional network within the industry. Other duties as assigned Perform additional tasks and responsibilities as required to support business objectives. Competencies Marketing Tool Management: utilization of a wide range of relevant marketing enablement tools to efficiently complete tasks. Target Market Knowledge: understand and apply insights about a specific group of consumers or businesses that Relias aims to reach with its products and solutions. Client Discovery: ability to understand a client's needs and challenges, assessing the fit for the solution(s), and building a foundation for successful engagements and a long‑term relationship. Collaboration: ability to work effectively and harmoniously with others towards a common goal or objective utilizing the skills and attitudes necessary to engage, communicate, and cooperate with individuals or groups, fostering an inclusive and productive work environment. Communication: effectively convey and exchange information, ideas, and feelings between individuals or groups using various verbal and non‑verbal methods to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received. Time Management: effectively plan, prioritize, and allocate time to tasks, activities, and responsibilities optimizing productivity, and meeting and balancing competing demands in an efficient manner. Initiative: ability and willingness to take independent action, show proactive behavior, and drive progress without being explicitly instructed or directed. Data Literacy: ability to read, write and communicate data into context. Interpersonal Relationships: ability to establish and maintain positive and productive connections with others, encompassing the skills, attitudes, and behaviors necessary to build rapport, communicate effectively, collaborate, and resolve conflicts in a constructive manner. You've got what it takes if you have: 2+ years business development/sales experience with a documented record of accomplishment of success. Education requirement Bachelor's degree or equivalent. In office requirement Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1‑hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter. Relias is an Equal Opportunity Employer and a Drug‑Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions. #J-18808-Ljbffr