Property Manager I

Property ManagerMDHA serves Nashville and Davidson County. The mission of MDHA is to create quality affordable housing opportunities, support neighborhoods, strengthen communities, and help build a greater Nashville.MDHA employs over 300 staff members, has a budget of $200 million, and houses approximately 30,000 people, primarily through nearly 8,000 Section 8 Vouchers and over 6,800 apartments, which are mainly Project-Based Rental Assistance (PBRA) units, at 39 properties. MDHA is a housing authority, a community development agency, and a redevelopment agency.Position SummaryThe Property Manager is responsible for leading, planning, directing and overseeing the management operations for one or more of the agency properties; managing the properties in an efficient, cost-effective manner, in compliance with applicable rules and regulations; and providing a quality, well-maintained housing community for the residentsDuties and ResponsibilitiesProperty ManagementDirect the admission process for all applications for housing, manage the leasing process for housing residentsConduct annual re-examinations and interim adjustments to rent timely, accurately and in compliance with HUD's Rental Integrity Standards.Supervise day-to-day operations of the property.Direct, control, monitor and evaluate the performance of the leasing staff in compliance with the Human Resources Policy.Maintain the financial health of the property; ensure a "High" performance standard under HUD's assessment system indicators.Manage the work of the property in a manner that complies with all applicable Federal, State and local laws, regulations, and MDHA policies and procedures.Resident AdvocacyWork with residents to ensure that they receive accurate and timely information, opportunities for input, fair hearings on problems, and support for their ideas and activities, including taking part in the planning and redevelopment process for the site.Act as an advocate for residents with education, employment, health, or other non-housing service agencies.Maintain adequate systems for resident safety and security.Recommend improvement in operating policies and procedures, including submitting sample wording for such improvements to the Area Property Manager.Submit weekly, monthly and annual reports.Develop marketing plan for property.Other duties as assigned or as required by HUD rules and guidanceKnowledge, Skills, and Abilities RequiredInterpersonal SkillsAbility to effectively lead and manage to maximize the performance of property personnel: thrive under pressure in a fast paced environment; self-directed with the ability to successfully solve problems independently; be fiscally responsible, ability to make sound decisions, establish and maintain good working relationships with others; strong analytical abilities, detailed oriented, ability to manage ever changing priorities (multi-task); communicate well with others (oral and written) with good organizational skills; able to give and receive constructive criticism, and ability to embrace changeTechnical ExpertiseKnowledge of management, general accounting, real estate and PBRA HUD Handbook 4350.3 REV-1 and subsequent notices, including rent calculation, eligibility, verification, recertification, tenant screening, and Fair Housing.ResilienceWillingness, mental and physical ability to perform the duties involved in this classification. The ability to perform work with or without accommodation requires the ability to sit, stand, and walk; dexterity of the hands; clarity of vision, speech, and hearing; the power of observation; and other physical duties as required.Financial KnowledgeKnowledge of general accounting practices and budgeting; ability to accurately perform mathematical computation, calculate amounts and rates, and the ability to understand financial statements and budgets.Education, Experience & Other RequirementsBachelor's degree in business administration, Management, Marketing, or Finance or a High School diploma with the Certified Apartment Manager designation plus three (3) years of property management and leasing experience. Two years of initial lease-up experience on a new tax credit property.Valid Tennessee driver's license, Certified Occupancy Specialist (COS) certification, Tax Credit Compliance Certification, Certified Financial Specialist (CFS) or able to attain within one-year of employment.