Medical Receptionist

Job Description

Job Description

Chesapeake Specialty Care, a member of University of Maryland Specialty Care Network

Are you an experienced medical front desk professional who thrives in a busy environment, enjoys working with people, and takes pride in creating a positive patient experience?

Chesapeake Specialty Care is growing, and we're looking for a friendly, dependable, and motivated Medical Receptionist / Front Desk Representative to join our team.

In this role, you'll be an important part of the patient experience—from the moment a patient walks through our doors to the time they check out. If you enjoy variety, teamwork, and staying busy, we'd love to hear from you!

This is a fully in-person position, regularly working across all of our offices is required. Our offices are located in  Owings Mills, Rosedale, Columbia, and Westminster  

Monday–Friday — no weekends!
8-hour shifts scheduled between 7:00 AM and 6:00 PM
30-minute unpaid lunch

• Welcome patients and provide a friendly, professional check-in and check-out experience
• Schedule appointments across our practice locations
• Collect copays and outstanding patient balances
• Assist patients with general insurance and billing questions
• Review paperwork, referrals, and medical records for accuracy and completeness
• Prepare patient charts and help keep front desk areas organized
• Rotate between office locations based on practice needs
• Work alongside a supportive team to keep daily operations running smoothly

• At least 1 year of medical front desk or medical office experience is required
• Strong communication and customer service skills
• A positive, dependable, and team-focused attitude
• Excellent organization and attention to detail
• Ability to stay calm and productive in a fast-paced medical office
• Comfort with typing, scanning, filing, and general office tasks
• A professional and compassionate approach to patient care
• Ability and willingness to regularly travel between all four office locations

High school diploma or equivalent required.
Medical office training or education is a plus.

This position requires prolonged sitting and computer use, as well as the ability to lift up to 25 pounds.

We value our team and offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Short-term disability and life insurance
• Paid time off
• 401(k) retirement plan

If you're an experienced medical front desk professional looking for a busy, rewarding role with a growing specialty practice, we encourage you to apply!

We look forward to learning more about you.

Total Rewards

The referenced base salary range represents the low and high end of Specialty Care Networks’ salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. Specialty Care Network offers a total rewards package that supports our employee’s life, career and retirement.