Store Manager in Training (MIT)

Store Manager in Training (MIT) – full-time hourly position in the New York City (East Region) market. We are seeking hospitality focused individuals to join our industry-leading, rapidly growing, nationally recognized company. Pay & Benefits Pay range: $20.00 - $23.00/hr Eligibility for end-of-month store bonus Excellent comprehensive benefits 1st day of the month after 60 days of employment (medical, dental, vision, and pet insurance coverage) $25.00 monthly cell phone stipend 10 days of paid vacation plus 2 paid personal days of wellness Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities Fun, exciting team environment FREE cookies with every shift! Responsibilities Act as Manager‑on‑Duty during scheduled shifts when Store Ops Manager (GM) is not present. Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries. Lead new hourly staff onboarding and initial training. Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager’s absence. Support Store Ops Manager with ordering, inventory control, and scheduling. Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.). Upselling and overall customer service excellence – ensuring all team members are also upselling and providing the best customer service. Qualifications At least 1 year of experience in a supervisory role within a restaurant or retail store. Prior experience conducting in‑person interviews of hourly support staff. Prior Point of Sale (POS) systems experience. Ability to utilize MS Office, Word, and our Applicant Tracking System. Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thursday – Sunday). Must be 18 years of age or older and have legal eligibility for employment in the United States. #J-18808-Ljbffr Insomniacookies