Customer Success Director
VirtualVocations
To drive customer integration projects and achieve revenue objectives, the full-time salaried Customer Success Director will manage key enterprise accounts and oversee the customer success experience from onboarding to expansion in a remote setting. Key responsibilities Own the customer success relationship throughout the customer lifecycle, including onboarding, implementation, and adoption Develop account plans and proactively seek upsell and cross-sell opportunities with strategic enterprise accounts Collaborate with Product and Engineering teams to prioritize customer feedback and enhance service delivery Required qualifications 10+ years of experience in a customer-facing or client services role with deep product knowledge Proven track record of identifying new opportunities within an existing client base Experience in structured, analytics-driven problem solving across the revenue cycle Strong interpersonal skills with a history of building trust in executive relationships Competency in Microsoft Office, particularly Excel, Word, and PowerPoint
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Success Director in Portland, OR vacancy
- ...Head of Customer Success About the Company Growing financial technology company serving banks, credit unions, and commercial lending organizations across North America. Industry Computer Software Type Privately Held About the Role The Company is...Suggested
- ...Senior Director of Customer Success About the Company Rapidly advancing B2B SaaS organization based in NY Industry Internet Type Privately Held About the Role The Senior Director of Customer Success will be responsible for driving value to customers...Suggested
$80k - $90k
Overview NEXTSuccess Program Director will provide visionary leadership and play a central... ...expectations, and maintain a strong customer focus, all while aligning the NEXTSuccess... ...foster partnerships, and drive regional success. The Director will design and implement...SuggestedFull timeContract workTemporary workWork at officeRemote workWeekend workAfternoon shift- ...more productive, reduce time to value, and ensure compliance. Our customers — like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and... ...our customers achieve their data science goals. As a Customer Success Manager (CSM) at Domino, you will be responsible for...SuggestedRemote work
- ...About Singulate We're changing how businesses talk to their customers. Singulate makes sophisticated marketing dead simple — 1:1 relevance... .... Document everything so it scales. Define what customer success looks like at Singulate in close collaboration with the Head of...SuggestedFreelanceRemote work
- Planet Green Search is seeking a Director of Technical Account Management to innovate within a leading DLP AI Cybersecurity platform. In this full-time remote role, you will drive customer success by turning cybersecurity challenges into solutions, leading teams, and orchestrating...Remote jobFull time
$169.5k - $305.8k
...Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and... ...business sales experience with an established track record of successful acquisition sales, opportunity creation and closure within an...Full timeContract workTemporary workPart timeWork experience placementLocal areaFlexible hoursT-Mobile
Portland, OR3 days ago$175k - $250k
...safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that... .... About us As a trusted voice for many of the world's most successful organizations, we use our knowledge to advance safety and performance...Contract workTemporary workWork at officeFlexible hours3 days per week- ...retention and revenue protection, the full-time remote Channel Partner Success Manager will own the renewal process for partner-managed... ...qualifications 5+ years of experience in Partner Success, Customer Success, Account Management, or similar roles within channel partner...Remote work
$120k - $130k
...Summary We’re looking for an experienced, mission-driven Partner Success Manager to join our growing team and lead the post-sales... ...operationalizing, and delivering value with NodeZero across their customer base. You’ll partner cross-functionally with Sales, Product,...Work at officeRemote workFlexible hours$17 - $18 per hour
Hampton Inn & Suites – Portland / Pearl District is looking for a Guest Service Representative to enhance our Front Desk team. This part-time role involves greeting guests, managing check-ins and check-outs, and addressing guest inquiries with a positive attitude. Join...Part timeHampton Inn & Suites – Portland / Pearl District
Portland, OR3 days ago$16.95 - $17.45 per hour
...world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftThe TJX Companies , Inc.
Tualatin, OR1 day ago- ...at least 2 years of experience in a hotel with supervisory responsibilities. The preferred candidate will demonstrate exceptional customer service skills, proficiency with Microsoft Office, and maintain a warm demeanor. You'll oversee training and scheduling of front office...Work at office
InnVentures
Portland, OR1 day ago $17.75 per hour
A leading retail company in Portland, Oregon, is seeking a Small Format Team Member to provide an exceptional guest experience, ensure the sales floor is stocked and organized, and assist with overall store operations. Ideal candidates are team players who thrive in fast...Hourly payFlexible hoursTarget
Portland, OR3 days ago$85k - $100k
...Senior Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn't just growth; it's a total reimagining...Remote workWork from homeRelocationUpGuard
Portland, OR4 days ago- ...solutions for the world's leading retailers. The Role The Customer Success Manager role is pivotal in building and nurturing long-term... ..., and respect, and require all employees, officers, and directors to seek to understand the importance and value to Everseen...
Everseen LTD
Portland, OR15 hours ago - ...America is seeking a Guest Services Representative in Portland, Oregon. In this role, you will be responsible for providing outstanding customer service by assisting guests with check-in, reservations, and handling guest requests. You will also maintain cleanliness in common...Weekly pay
Extended Stay America
Portland, OR15 hours ago - ...Customer Success Manager Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers — and make them loyal, raving fans of Franklin Electric — through our in-depth customer knowledge, product expertise and end-to-end support...Temporary workWorldwideRelocation
Franklin Electric
Tualatin, OR4 days ago - Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You’re the cybersecurity co‑pilot every enterprise trusts when their crown‑jewel data is on the line. As the leader of Technical Account...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
- A leading telecommunications provider is seeking a Client Partner in Enterprise Sales to develop tailored strategies for clients and drive revenue growth. The ideal candidate will have extensive experience selling to Enterprise clients and a proven ability to manage complex...
$150k - $170k
...influence the product roadmap and company‑wide strategy; synthesize customer trends, collect product feedback, and find points of friction Coach managers to ensure their teams meet goals and are successful in their day‑to‑day work and beyond Monitor and define KPIs, OKRs,...Self employmentRemote workFlexible hoursFound
Portland, OR15 hours ago- Annastasia Salon Inc in Portland, Oregon, is seeking a Guest Specialist to provide a warm, welcoming experience for guests. This role encompasses checking in guests, assisting with scheduling, and supporting salon operations. Ideal candidates are detailed-oriented, great...
- ...handle check-ins and check-outs, as well as provide information about local attractions. We’re looking for individuals with strong customer service skills and the ability to multitask in a fast-paced environment. We offer competitive pay, growth opportunities, and...Local area
- ...individuals to join their team, dedicated to providing exceptional service in a welcoming atmosphere. Emphasizing both employee and customer satisfaction, the bakery offers a variety of both full-time and part-time roles. Employees benefit from competitive pay, medical,...Full timePart time
- Kasa is looking for a Hospitality Associate in Portland, Oregon, to enhance guest experiences. This role requires strong hospitality expertise and tech skills, offering flexibility in shifts, including nights and weekends. Your responsibilities will include assisting guests...Flexible hoursShift workNight shift
- ...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
Globe Life: Moore Organizations
Portland, OR1 day ago $135k - $196k
...Bachelor’s degree or equivalent practical experience. 10 years of customer-facing experience, driving customer development programs.... ...structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery. Experience...Temporary work$90k - $120k
About the Role The Customer Success Manager at Quandri is a high-impact, customer-facing role responsible for owning a portfolio of mid-market insurance brokerage accounts and driving measurable outcomes across adoption, retention, and revenue growth. You will serve as...Relocation- Medium is seeking motivated individuals to join their team and work with clients interested in assistance. This role offers no income cap and involves guiding clients through their options. You'll receive warm leads and enjoy the flexibility of working from home. Ideal ...Remote jobWork from home
- ...and Admissions Marketing Platform (AMP)—a scalable, data-driven solution designed for modern higher education. As a Senior Customer Success Manager, Strategic Accounts, you will take ownership of large, complex institutional partnerships, ensuring high adoption, retention...Contract workWork at officeLocal areaRemote workWork from home
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Director. Be the first to apply!
Related searches
- customer liaison Portland, OR
- work from home customer Portland, OR
- customer retention Portland, OR
- customer engineer Portland, OR
- customer satisfaction Portland, OR
- customer marketing Portland, OR
- customer project program manager Portland, OR
- manager customer success team Portland, OR
- customer success specialist Portland, OR
- customer success lead Portland, OR