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Desktop Support Analyst (Labs)

Expert In Recruitment Solutions

Job Description

Job Description

Title: Desktop Support Analyst (Labs)
Location: Wilmington, DE 19803

Desktop Support Analyst (Labs) role is a Contract with a client located in Wilmington, DE 19803. Ideally looking for applicants to have a solid background in Windows 10, Office 365, Labs/Laboratory system .

SCOPE OF WORK/DELIVERABLES
· Provide technical Desktop Support for R&D Business & IT teams
· Troubleshoot and resolve Technical incidents relative to Level 1 and Level 2 needs across
software, and integrated platforms inclusive of Lab and core IT environments.
· Provide overall L2 technical support for environments consisting of, but not limited to:
o Windows and Linux OS
o Win10 / 365 Exchange
o 3rd party devices and lab equipment
· All other duties as assigned by Leadership / management
Vacancy posted 2 days ago
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