Service Coordinator
Hired by Matrix
At-a-Glance:
Are you ready to build your career by joining an international fire and alarm protection company. If so, our client is hiring a Service Coordinator. Position Type:
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Shweta at (862) 895-5570to learn more. #LI-VK1
#HbM6349
Are you ready to build your career by joining an international fire and alarm protection company. If so, our client is hiring a Service Coordinator. Position Type:
- Contract
- Onsite
- Valid driver's license required; must be able to drive at night with good close, distance, and color vision.
- High School Diploma or General Education Degree (GED)
- Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred
- Proficient in Microsoft Office (Word, Excel & PowerPoint)
- Experience/Requirements:
- Must possess good decision-making skills, be very organized and detail oriented.
- Must have excellent oral and written communication.
- Ability to use discretion.
- Problem Solving and ability to escalate matters when needed.
- Data analysis and interpretation skills.
- Speed and accuracy with attention to detail.
- Dispatching and scheduling.
- Essential Duties and Responsibilities:
- Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
- Responsible for creating work orders, providing status to customer and following up with technicians.
- Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
- Complete contract paperwork and QC paperwork.
- Schedule sub-contractor work.
- Work with technicians to ensure all paperwork is completed properly within the designated time.
- Maintain appointment schedules.
- Order material and equipment.
- Receive material/equipment and issue material and equipment to technicians.
- Complete daily reports.
- Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
- Conduct physical inventory.
- Act as a liaison between Sales, Project Managers and technicians.
- Other duties as assigned.
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Shweta at (862) 895-5570to learn more. #LI-VK1
#HbM6349
Vacancy posted 2 days ago
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