Client Relations Specialist & Legal Assistant

Job Description

Job Description

DMCA's growing Dallas office is looking for a bilingual Client Relations & Legal Assistant who is ready to make an impact from day one.

This is not your typical administrative position. You'll work directly with clients, support attorneys on complex immigration matters, and play a critical role in helping individuals and families navigate some of the most important moments of their lives.

Every day is different. One moment you may be helping a client take the first step in their immigration journey, and the next you may be assisting with filings, gathering evidence, coordinating with government agencies, or supporting attorneys in preparing cases.

We're looking for someone who is compassionate, organized, and thrives in a fast-paced environment. If you enjoy helping people, solving problems, and being part of a team that genuinely cares about its clients, you'll fit right in.

At DMCA, you'll join an award-winning firm that is growing across Texas, offering meaningful work, professional development, and the opportunity to build a long-term career in immigration law.

What You'll Do

This is a unique role that combines client service, sales, and legal support. You'll play a key role in guiding clients through some of the most important moments of their lives.

Client Relations & Intake

• Be one of the first friendly faces and voices clients encounter-whether in person, over the phone, or virtually.
• Build trust with prospective clients and convert leads into consultations and retained cases.
• Schedule consultations and manage attorney calendars with accuracy and efficiency.
• Process payments, open new matters, and maintain accurate records.
• Assist clients with questions, concerns, and updates while delivering exceptional service.
• Identify urgent situations and work with attorneys to ensure clients receive timely support.

Legal Support

• Assist attorneys with preparing immigration filings, motions, briefs, and supporting documents.
• Manage case information and deadlines using our case management systems.
• Coordinate with clients to collect evidence and supporting documentation.
• Communicate with agencies such as USCIS, EOIR, ICE, and federal courts.
• Help keep cases moving forward through proactive follow-up and organization.

What We're Looking ForRequired Qualifications

• Fluent in both English and Spanish.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable using Microsoft Office and learning new technology platforms.
• Positive attitude, strong work ethic, and a passion for helping others.

Preferred Qualifications

• 6+ months of experience in sales, client intake, customer service, or payment processing.
• Experience working in a law firm or professional office environment.
• Immigration law experience, particularly removal defense, is a plus.
• Bachelor's degree preferred but not required.

Why You'll Love Working at DMCAMeaningful Work

Every phone call, consultation, and case you help move forward has a real impact on someone's future.

Career Growth

We invest in our people through training, mentorship, and opportunities for advancement. Many of our team members grow into leadership positions.

Team Culture

We work hard, support each other, celebrate wins, and believe great work happens when great people collaborate.

Stability & Opportunity

Join a respected, growing law firm with multiple offices and a reputation for excellence throughout Texas.

Benefits & Perks

• Competitive compensation based on experience
• 100% employer-paid medical insurance
• Optional dental and vision coverage
• Employer-paid life insurance
• Employer-paid long-term disability insurance
• 401(k) with 100% employer match
• Generous PTO, paid holidays, and vacation time
• Ongoing professional development and mentorship

Ready to Make a Difference?

If you're looking for more than just a job and want a career where your work truly matters, we'd love to hear from you.