Business Manager

Business Manager

Elk Ave Hospitality | Shared Services

Do You Love Organization, Accuracy, and Making the Businesses Run Better?

Live Fully in Crested Butte.

At Elk Ave Hospitality, we know great hospitality depends on more than what happens in front of the guest. Behind every strong operation are accurate systems, reliable information, disciplined processes, and people who make sure the details connect.

We are looking for a highly organized Business Manager who takes pride in accurate payroll, clean reporting, strong document management, forecasting, financial-process support, and dependable systems.

This is a hands-on Shared Services management role supporting all Elk Ave Hospitality concepts throughout the Gunnison Valley.

What You Can Expect

• A collaborative role on the Elk Ave Hospitality Shared Services team
• Direct involvement in payroll, Accounts Receivable, reporting, forecasting, budgeting, document management, and business systems
• Regular partnership with Finance, Events, Training, and venue leadership
• Competitive compensation
• Health benefits
• Paid time off
• Employee housing opportunities, depending on availability
• Opportunities for professional growth and advancement
• The opportunity to live and work in the Gunnison Valley

This is a full-time salaried management position.

Who We're Looking For

You may be a strong fit if you:

• Are highly organized and detail-oriented
• Enjoy working with numbers, systems, files, reporting, and operational information
• Understand that accurate reporting begins with accurate inputs
• Can identify discrepancies and follow them through to resolution
• Are comfortable holding managers accountable to required processes
• Can manage recurring deadlines across multiple concepts
• Communicate clearly with employees, managers, Shared Services, and leadership
• Take pride in organized files, accurate payroll, forecasts, budgets, and scorecards
• Can distinguish between a system issue, training issue, process issue, and accountability issue
• Look for the root cause of recurring errors rather than repeatedly fixing the same symptom
• Bring professionalism, discretion, urgency, humility, and accountability to your work

Our core values are Communication, Humility, Accountability, Integrity, and Respect, and we are looking for a manager who will model those values throughout the organization.

About Elk Ave Hospitality

Elk Ave Hospitality is a growing family of restaurants and hospitality businesses in Crested Butte and the Gunnison Valley. Our concepts range from elevated dining to high-volume casual hospitality, historic mountain-town service, destination dining, events, bakery, market, and provisions.

Our portfolio includes Elk Prime, Bruhaus, Wooden Nickel, Bar 47, Mule's Ear Market and Provisions, and a growing events operation.

We believe strong hospitality requires excellent guest-facing execution supported by disciplined systems behind the scenes. Shared Services exists to give our operators accurate information, reliable processes, and useful tools so they can make better decisions and run stronger businesses.

About Shared Services

The Business Manager is part of Elk Ave Hospitality's Shared Services team and supports all concepts across the organization.

This position reports directly to the Director of Business Development, HR & Finance.

The Business Manager works closely with the Profitability Manager, Sales & Events Manager, Training & Development Manager, General Managers, venue leadership, and accounting resources to ensure critical business information is accurate, complete, organized, timely, and properly routed.

Position Summary

As Business Manager, I manage the day-to-day systems and administrative processes that support accurate payroll, Accounts Receivable, financial reporting, forecasting, manager process accountability, document management, and system integrity across Elk Ave Hospitality.

I serve as the primary internal point of contact for payroll.

I coordinate Accounts Receivable with the Sales & Events Manager and Profitability Manager.

I manage and monitor Manager Process Scorecards across Elk Ave Hospitality.

I work in tandem with the Profitability Manager to ensure sales, revenue, and items are routed accurately within company systems.

I provide backup to the Profitability Manager in ensuring invoices are submitted correctly and routed through the appropriate systems.

I ensure approved forecasts and budgets are accurately integrated into company systems, reports, and scorecards.

I monitor and report key performance metrics used by managers and company leadership.

I am solely responsible for the organization, maintenance, and integrity of Elk Ave Hospitality's shared business files and document structure.

I monitor the systems that feed payroll, sales, reporting, forecasting, budgeting, and accounting.

I work closely with the Training & Development Manager to identify recurring process gaps that may require additional training or retraining.

I maintain organized recurring reporting schedules and deadlines.

Qualifications

• Restaurant, hospitality, business administration, finance support, payroll, or comparable management experience preferred
• Strong organizational skills and exceptional attention to detail
• Strong financial and mathematical aptitude
• Ability to manage recurring deadlines and multiple priorities
• Experience working with payroll or timekeeping processes
• Comfort working with financial, operational, document-management, and reporting systems
• Strong written and verbal communication skills
• Ability to identify discrepancies and follow through until resolution
• Ability to communicate process expectations clearly and professionally
• Ability to maintain highly organized shared-file environments
• Ability to work independently while remaining closely aligned with leadership
• Ability to appropriately handle confidential payroll, employee, financial, and business information

Preferred Skills and Experience

• Multi-unit restaurant or hospitality experience
• Payroll administration or payroll-system oversight
• Accounts Receivable experience
• Forecasting and budget-tracking experience
• Experience maintaining management scorecards or KPI reporting
• Experience with document management, shared drives, file structures, and version control
• Familiarity with POS, inventory, scheduling, payroll, and accounting workflows
• Familiarity with Toast, Craftable, ADP, and scheduling/timekeeping platforms
• Strong Microsoft Office and spreadsheet skills
• Experience reconciling information between multiple systems
• Experience supporting invoice-processing and accounting workflows
• Experience creating and maintaining repeatable administrative processes
• Ability to identify trends in operational data and translate them into actionable improvements

Important Position Information

This is a full-time salaried Shared Services management position with health benefits and paid time off.

The Business Manager:

• Reports directly to the Director of Business Development HR & Finance
• Serves as the primary internal point of contact for payroll
• Coordinates Accounts Receivable with the Sales & Events Manager and Profitability Manager
• Monitors Manager Process Scorecards and process compliance
• Supports accurate sales and item routing
• Provides invoice-processing backup to the Profitability Manager
• Maintains forecast and budget integration across company systems
• Monitors and reports key manager performance metrics
• Is solely responsible for company document management and shared-file organization
• Maintains file structure, naming conventions, version control, archiving, and document integrity
• Partners with the Training & Development Manager to identify recurring process gaps and training opportunities
• Supports all Elk Ave Hospitality concepts

What Success Looks Like in This Role

Success means leadership and managers can trust the information and resources they use to run the business.

Payroll is accurate because problems are identified daily rather than discovered after processing. Receivables are visible and followed through. Manager processes are completed on time. Sales and items are routed correctly. Invoices move cleanly into accounting. Budgets and forecasts match the systems managers use. Scorecards reflect reliable information.

Company files are