Director, Enterprise Architecture

The Director, Enterprise Architecture is responsible for defining and leading enterprise-wide architecture strategy, standards, governance, and target-state technology direction. This role partners with business, product, engineering, security, infrastructure, and operations leaders to ensure technology decisions align with enterprise priorities, approved standards, and long-term business capabilities. The position leads architecture oversight for major cross-functional initiatives, drives modernization across applications, platforms, data, cloud, security, and DevOps, and develops architecture talent while improving the maturity of the Enterprise Architecture practice.

Essential Job Functions Define and drive enterprise architecture strategy, standards, governance, reference architectures, approved patterns, and technology roadmaps. Translate business objectives and complex requirements into scalable, secure, resilient, and cost-effective technology solutions. Lead architecture reviews, establish guardrails, manage architecture exceptions, and ensure solution delivery aligns with enterprise standards. Develop and socialize target-state architectures, operating models, modernization plans, and strategic roadmaps across business and technology stakeholders. Drive modernization initiatives across cloud platforms, applications, integration patterns, data architecture, security, observability, CI/CD, and DevOps practices. Partner with executive leadership, product teams, engineering, security, infrastructure, data, and operations to deliver integrated enterprise technology solutions. Provide architecture leadership for major enterprise programs involving application development, cloud transformation, integration, data migration, platform engineering, and operational resiliency. Evaluate emerging technologies and guide proofs of concept or proofs of value to validate architectural decisions, reduce delivery risk, and inform enterprise standards. Build, mentor, and develop architects and engineering leaders while fostering a culture of collaboration, innovation, accountability, and engineering excellence. Contribute to the growth and maturity of the Enterprise Architecture practice through reusable frameworks, documented standards, decision records, best practices, and knowledge sharing.

Required Qualifications 15+ years of experience in software engineering, enterprise architecture, solution architecture, or technology leadership with progressive leadership responsibility. Experience managing, mentoring, and developing architects, engineers, and technical leaders. Deep experience designing distributed systems, microservices, APIs, event-driven architectures, high-availability platforms, high-throughput systems, and low-latency services. Strong cloud architecture experience; AWS experience preferred. Proven success delivering enterprise-scale technology transformation, application modernization, cloud adoption, and greenfield solution delivery. Strong understanding of enterprise architecture domains, including application, data, technology, security, privacy, identity and access management, scalability, resiliency, observability, CI/CD, platform engineering, and DevOps. Demonstrated ability to lead cross-functional teams, influence executive stakeholders, and make practical technology tradeoffs across competing priorities. Strong business acumen with the ability to translate complex business needs into clear architectural direction and executable technology roadmaps. Exceptional written and verbal communication skills, including the ability to explain complex technical concepts in business terms. Leadership Competencies Strategic enterprise thinker with the ability to connect technology direction to business outcomes. Strong people leader who develops technical talent and builds high-performing architecture teams. Clear communicator who can simplify complex topics for executive, business, and technical audiences. Collaborative leader who builds alignment across product, engineering, operations, security, infrastructure, and business teams. Practical decision-maker who balances speed, quality, cost, resiliency, security, and long-term architectural direction. Strong consultative approach with experience facilitating executive-level discussions, tradeoff decisions, and governance forums.

Preferred Experience Experience in financial services, FinTech, payments, or other highly regulated industries. Familiarity with TOGAF, SAFe, architecture review boards, technology governance, and enterprise architecture operating models. Experience leading architecture modernization in cloud-native, API-first, event-driven, and platform-oriented environments. Experience establishing architecture standards, reusable patterns, reference architectures, governance forums, and architecture decision records.

Work Shift HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment. Your United States specific benefits include: Paid Time Off Medical, Dental and Life Insurance Tuition Assistance Program Student Loan Repayment (below manager level only) Parental Leave One day volunteer time off $0 Money Transfer Fee Discount Code – Quarterly Recognition Program “Game Changers” Employee Discount Program Global Adoption Assistance Global Scholarship Awards Program 401K plan For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary The on-target earnings range is $265,000-$280,000 per year, which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Other Details As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to View email address on click.appcast.io. We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-KS1 #LI-Hybrid Estimated Job Posting End Date: 09-14-2026 This application window is a good‑faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital‑first company, built on the strength of our retail foundation and powered by next‑generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that’s redefining what’s possible.