Personal Insurance Account Technician

Job Description

Job Description

Responsibilities:

• Provide support to Personal Lines teams in obtaining, maintaining, expanding and servicing accounts.
• Check all renewal, endorsements and cancellation documents for accuracy and secure corrections.
• Preparing policies and product for delivery to insured and invoicing.
• Refer gaps in coverage, low limits and other account deficiencies to the Account Manager.
• Invoice all transactions within specified time frames.

Other fun ctions of the job:

• Expand and grow in your role when supporting miscellaneous duties as requested.

Skills / traits that we value for this role:

• At least one-year insurance experience in account servicing.
• Property/Casualty License.
• Relevant knowledge of insurance products, documents and usages.
• Computers skills are a must, Applied & EPIC experiences is preferred.
• Ability to work well independently and on a team.
• Incredible attention to detail and organizational skills.
• Open to continuing education, college degree preferred.
• Positive attitude, even in a high stress environment.
• A passion to achieve results, and the resourcefulness to do so.
• A passion to make customers and coworkers feel important and valued.
• Capability to work quickly and efficiently.
• Methodical, yet swift decision-making skills.
• Precise communication skills, verbal and written, even under time constraints.

A bit about Lawley! 

• We are not a call center environment.
• We achieve success by building genuine relationships together, with our teams and clients.
• We are a family owned insurance broker (70+ years!)
• We are deeply committed to the communities we serve and love to get involved.
• We work hard and play hard!

Why Lawley?

• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more) 
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old).
• Educational support, career development, and growth opportunities.
• Job Security (we’ve never had a lay-off, even during the pandemic).
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm.
• Comfortable, family-oriented culture, with an emphasis on work life balance.
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
• Fulfilling opportunities that align with your career path and our business needs.

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $45,000.00 to $72,737.50.