Receptionist/Scheduler
Pelham Transportation Corp
Job Description
Job Description
About the Role:
Join Pelham Transportation Corp as a Receptionist/Scheduler, where you'll be the friendly face and voice that connects our clients with our exceptional transportation services. This dynamic role is perfect for someone who thrives in a fast-paced environment and is passionate about providing excellent customer service.
Responsibilities:
- Greet and assist clients and visitors with professionalism and warmth.
- Manage incoming calls and schedule appointments for transportation services.
- Coordinate with drivers and clients to ensure timely pickups and deliveries.
- Maintain accurate records of appointments, schedules, and client interactions.
- Handle inquiries and resolve issues promptly to ensure customer satisfaction.
- Assist with administrative tasks to support office operations as needed.
- Utilize scheduling software to optimize route planning and efficiency.
- Collaborate with team members to enhance service delivery and workflow.
Requirements:
- High school diploma or equivalent; additional certifications in office management preferred.
- Proven experience in a receptionist or scheduling role, ideally in the transportation industry.
- Excellent communication and interpersonal skills to engage with clients effectively.
- Strong organizational skills with the ability to multitask in a busy environment.
- Proficient in Microsoft Office Suite and scheduling software.
- Detail-oriented with a focus on accuracy and efficiency.
- Positive attitude and a strong commitment to customer service.
- Ability to work independently and as part of a team in a fast-paced setting.
About Us:
Pelham Transportation Corp has been a trusted name in the transportation industry for over 20 years, delivering reliable services to our valued clients. Our commitment to excellence and customer satisfaction has earned us a loyal customer base, and our employees appreciate the supportive work environment and opportunities for growth.
Vacancy posted 5 days ago
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