Area Manager
$73k - $78k2 Go Mso LLC
Area Manager2Go MSO is seeking a motivated and experienced Area Manager to lead and oversee 10–15 convenience store and gas station locations. This role requires a results-oriented leader with a proven background in multi-unit retail operations. The Area Manager will be responsible for driving performance, ensuring operational excellence, and supporting the development of store managers to achieve company goals.Strategic Leadership• Develop and implement action plans to drive sales growth, operational efficiency, and profitability.• Uphold high standards of customer service, compliance, and performance.• Analyze local market trends to inform strategic decisions and identify new opportunities.Team Leadership & Development• Provide coaching, guidance, and performance management to store managers.• Set clear goals and expectations for each store; regularly evaluate progress.• Facilitate regular training and development to promote growth and career advancement.Operational Oversight• Ensure stores maintain standards of cleanliness, safety, and organization.• Monitor and evaluate key performance indicators (KPIs), including sales, labor, and inventory.• Implement consistent operational procedures across all locations.Customer Experience• Foster a customer-first culture across all stores.• Review customer feedback and satisfaction metrics; address issues proactively.• Drive initiatives to enhance service quality and brand reputation.Financial Management• Develop annual budgets and ensure alignment with company objectives.• Monitor financial performance and collaborate with managers to meet targets.• Identify and execute cost-saving and revenue-enhancing opportunities.Training & Succession Planning• Develop and deliver training programs to elevate operational knowledge and leadership skills.• Identify high-potential employees and support their career growth.• Cultivate a strong pipeline of future store leaders.Compliance & Standards• Ensure all stores operate within legal and corporate compliance guidelines.• Promote adherence to 2Go MSO's Code of Conduct and HR policies.Standards & Expectations• Maintain professionalism, confidentiality, and ethical conduct at all times.• Ensure timely reporting, accurate data handling, and clear communication.• Represent the company with integrity in all interactions and decisions.Qualifications• Preferred High school diploma or equivalent, or college degree.• Minimum 3 years of multi-unit retail management, preferably in fuel/convenience store environments.• Strong leadership, training, and performance management skills.• Proficient in MS Office and POS systems; tech-savvy and data-driven.• Bilingual (English/Spanish) preferred.• Valid California driver's license, clean driving record, and current insurance.• Strong problem-solving, organizational, and communication skills.• Must reside in the Orange, Long Beach, or Los Angeles area.Physical Demands & Work Environment• Work performed in both office and retail station settings.• Must be able to lift/carry up to 25 pounds.• Frequent travel required within assigned region.• Involves extended periods of standing, sitting, and use of office equipment.• Must be able to operate a motor vehicle safely.Salary Description Range: $73,000 - $78,000
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