Broker Account Executive (Northern and Southern, CA and Houston, TX)

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. Full-Time Territory: Vietnamese markets in Northern and Southern, California and Houston, Texas Must be bilingual in Vietnamese The Job Responsible for the oversight, training and servicing of the broker distribution channel in the assigned market aiming to position our health plan for sales achievement and success. This position will be responsible for a network of General Agencies, independent brokers and ancillary stakeholders to position our health plan for sales achievement and success. This role will adhere to the Federal and State regulations governing the representation and sale of Medicare Advantage Plans. This role is essential to sustaining and expanding our Vietnamese broker network, ensuring ongoing viability, and providing critical language and cultural support across the Vietnamese broker community in Northern and Southern, California and Houston, Texas markets. We have recently begun building meaningful momentum and making a measurable impact within the Vietnamese broker community. Sustaining this progress requires dedicated coverage to deepen relationships, expand engagement, and ensure continuity in these rapidly growing markets. We aim to strengthen our provider partnerships with Astrana and TECQ, as both groups are heavily focused on Asian market, and strategically positioned to grow with us in the Vietnamese market for the upcoming AEP. You Will Achieve all broker sales targets. This is a sales achievement position and success will be measured by attainment of sales targets. Maintain business relationships with brokers, general agency representatives and ancillary stakeholders by providing outstanding service to all in assigned territory. Expand the broker sales distribution channel by identifying, training and certifying new agencies and brokers. Coordinate and present all broker education curriculum, including the SCAN Broker Certification training for all new brokers. Monitor broker quality; resolve issues to ensure high-quality representation of SCAN. Ensure brokers are utilizing current marketing materials and forms and administer broker supply/material requests. Assist with enrollments by verifying and processing broker requests and resolving member inquiries and plan eligibility issues. Contribute to team effort by accomplishing related results as needed. Provide reporting on new business opportunities, issues encountered in the field with respect to network, claims, customer service, marketing, etc. Maintain all federal, state and CMS compliance requirements as it pertains to the administration of the broker distribution channel. Work closely with marketing staff to implement and execute on broker cooperative marketing campaigns. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned. Your Qualifications Required: G.E.D./High School Must be bilingual in Vietnamese. CA & TX Life and Health Insurance brokerage license in good standing, required. 5+ years sales experience with Medicare Advantage Plans. Strong presentation skills to effectively address diverse audiences. Strong interpersonal skills, including excellent written and verbal communication skills. Strong organizational skills; Ability to multitask. Ability to appropriately maintain confidentiality. Strong analytical and critical thinking skills, required. Extensive driving required (50% or more the time) in the assigned area in Northern, Southern California and Houston, Texas. Must have a valid driver’s license, automobile insurance and reliable transportation. What’s in it for you? Base salary range: $80,000 to $100,000 Work Mode: Mostly Remote/Field (Vietnamese markets in Northern and Southern, California and Houston, Texas) Commission eligible Robust Wellness Program Generous paid-time-off (PTO) Eleven paid holidays per year, plus 1 additional floating holiday, birthday off, and 2 volunteer days Excellent 401(k) Retirement Saving Plan with employer match Robust employee recognition program Tuition reimbursement A work-life balance An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-BB1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Become part of a mission-driven team that makes a difference in the lives of seniors every day. SCAN has a long history of finding and investing in ways to meet seniors' needs. This focus is what attracts employees to SCAN. For each and every one of us, the SCAN mission is personal. Keeping Seniors Healthy and Independent is both our mission and our passion. That same commitment carries over to our employees. We provide the training, tools and support necessary to do your work. We reward effort and celebrate success. SCAN both develops and attracts people who are leading experts in their respective fields. If the SCAN mission is one you believe in too, we invite you to explore the career opportunities at SCAN. Why consider a career at SCAN? - A competitive compensation and benefits program; - An annual employee bonus program; - Generous paid-time-off (PTO); - Eleven paid holidays per year; - Excellent Retirement Savings program; - A work-life balance; and - An opportunity to become part of a team that makes a difference to our members and our community every day!