Business Systems Analyst

DescriptionIT Business Systems Analysts serves as a liaison for assigned business areas and provides consultative guidance to achieve business objectives by serving as a resource in the analysis of business and user needs and the application of technology solutions, to help define and achieve objectives, identify risk and implement technology solutions. Conducts feasibility studies, prepares user stories/business requirements, and writes system and programming specifications to support the design of possible technology solutions. Provides input into cost estimations and project plans. Prepares user acceptance criteria, test plans, and test cases and conducts functional/user testing. Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting. Performs root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions. The IT Business Systems Analyst possesses strong knowledge of assigned business area(s) operations and the IT systems/applications used. May participate on an agile development team. Assigned to complex projects, systems or initiatives.

• Support the design and execution of FHIR (Fast Healthcare Interoperability Resource) Based APIs
• Support the migration and onboarding of Intersystems as an edifecs replacement
• Collaborate with cross-functional teams, including EDS, ForgeRock, APIC and more to design and build the API within Florida Blue security standards.
• Utilize prior FHIR and interoperability experience to create requirements, crosswalks, and perform testing of the API in conjunction with the vendor and associated teams
• Become the subject matter expert and point of contact across multiple IT teams
• Play a key role in the end-to-end solution of the API

REQUIREMENTS:

• Analyzes business needs to determine technical requirements and identifies impacted areas/systems/processes and evaluates alternative solutions
• Design, develop, documents, test or support modification of computer programs and/or systems
• Researches and assists in designs solutions for general maintenance requests to resolve system problems
• Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality
• Provide oversight and final review of design specification
• Take the initiative to seek out areas of improvement
• Assigned to highly complex projects, systems or initiatives
• Provides input into forecasting and project-planning for scope/requirements documents and/or vendor contracts to minimize risk to on time, cost effective solution fulfillment.
• Leads a systematic process for capturing requirements.
• Works with partners to capture requirements in a standard format that can serve as the foundation for developing technical documentation.
• Using SDLC processes and associated tools, analyzes current system targeted for replacement/enhancement to determine business and technical functions to be included in design.
• Prepare crosswalks for transforming input data to output with application of rules
• Works with Developers and other IT staff to determine system components and functional flow of components and data between components.
• Validates the design documentation with the appropriate parties and receives approval on these documents.
• Reviews final design documents to ensure that they clearly explain the work expectations.
• Clarifies design expectations. Answer business and technical questions. Researches and involves appropriate parties to resolve more complex business and technical issues.
• Continuously assesses systems as business direction changes for impacts to existing designs. Understands impacts and works as appropriate to determine best solution.
• Provide consultative support for the systems within their product family
• Partner with developers and other IT staff to ensure the design fulfills business and technical requirements
• Responsible for relationship management responsibilities for assigned vendors
• Prepare technical documentation and deliverables including flow charts, models, and procedures, user guides, scorecards and reporting.
• Ensures adherence to practices, standards, policies and procedures.
• Develops test scenarios & test cases, performs test executions for various system components.
• Prepares complex test strategies to ensure comprehensive coverage of system components and interfaces; provides SME level expertise and recommends test strategies and scenarios for junior level analysts.
• Develops and documents vetted contingency plans in case of risks or roadblocks
• Responsible for consensus and relationship building between Business, IT teams and BRMs
• Other duties as assigned
• Strong knowledge of MS Excel and MS Visio
• Ability to write simple to complex SQL Queries
• Experience in Application development, testing, and/or business/systems analysis role
• Experience in Healthcare
• Experience using Agile, Waterfall, or hybrid methodology
• Experience analyzing and creating requirements for Intersystems as a healthcare integration tool
• Specific tools, languages and specialty skills may vary

REQUIRED EXPERIENCE:

3-5 years' experience in Application development, testing, and/or business/systems analysis role

REQUIRED EDUCATION:

HS Diploma or GEDSkillsBusiness analysis, Sql, Business systems analysis, api, hl7, json, DataTop Skills DetailsBusiness analysis,Sql,Business systems analysis,api,hl7,jsonAdditional Skills & QualificationsThese contractors will need to have Intersystems experience in healthcare. Intersystems is a middleware tool that specializes in transactional data as it flows to and from payers, along with database management in the cloud. It handles transformations for different types of files including CCDA, ADT, and various FHIR transactions. Ultimately, these contractors will need to have this experience (especially with Intersystems IRIS for Health) as our team is moving to Intersystems starting in Q4 through end of year 2027.Experience LevelIntermediate LevelJob Type & LocationThis is a Contract position based out of Jacksonville, FL.Pay and BenefitsThe pay range for this position is $40.00 - $50.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position is anticipated to close on Aug 28, 2026.About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Job SummaryJob number: JP-006243835Profession: Business/Systems Analyst