National Accounts Director- Services

Profile Summary The National Account Director leads Eaton’s Services National Accounts organization, driving order growth, sales performance, profitability, and customer experience across critical verticals including Hyperscale, MTDC, Commercial & Industrial, Digital Selling, and Utility. You will have the opportunity to set the strategic direction for national account engagement, develop and execute annual business plans, and cultivate collaboration across Eaton’s broader sales and services ecosystem. As a senior leader, you will own and nurture key corporate-level customer relationships—leveraging these partnerships to influence national programs, strengthen value propositions, and guide enterprise-level decision-making. Working closely with vertical leaders and managers, the Director ensures best‑in‑class customer support, alignment of sales strategy with engineering services, and delivery of high‑quality operational execution. Responsibilities Lead the National Accounts Services team, driving orders, sales, profit, and year‑over‑year growth. Develop and execute the annual strategic plan and budget for the National Accounts Services organization. Establish and maintain high‑level customer relationships to support strategic initiatives. Collaborate deeply across Eaton’s sales verticals to align customer strategy and ensure seamless support across teams. Partner with Engineering Services and NAS sales teams to ensure consistency, alignment, and execution of customer requirements. Provide leadership to capture customer needs and translate them into compelling value propositions. Oversee program‑level quotation responses and drive closure of service agreements and commercial terms. Coordinate operational execution to ensure high‑quality delivery and customer satisfaction. Manage performance, talent development, and conflict resolution within the National Accounts Services team. Promote a culture of innovation, customer‑first thinking, and continuous improvement. Qualifications Bachelor’s degree from an accredited institution; MBA preferred. 7+ years of experience in sales, marketing, or operations (electrical services preferred), with 3+ years in direct sales leadership in a comparable size/scope role. Experience leading a team within Corporate/National Accounts. Experience assessing, selecting, developing, motivating, and energizing a diverse team in sales planning, negotiation, and customer pursuit. Ability to influence without authority in a matrix environment. Ability to foresee market trends and customer needs and translate them into actionable strategies that drive growth and innovation. Skilled in navigating and leading through change, responding to evolving market conditions and customer demands. Proficient in leveraging digital tools and technologies. Ability to travel 50% of the time. Must be legally authorized to work in the United States without company sponsorship now or in the future. Compensation and Benefits Te expected annual salary range for this role is $167,000 – $245,000. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Equal Employment Opportunity We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second‑chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability‑related reasonable accommodation to assist you in your job search, application, or interview process, please let us know and we will discuss your specific needs. #J-18808-Ljbffr Eaton