Senior Product Designer
OpenLoop Health, Inc
About OpenLoop OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. About the Role As a Senior Product Designer at OpenLoop Health, you will play a critical role in shaping both client-facing products and internal tools, including AI-driven solutions that are transforming care delivery and operations. This is a high-ownership, highly collaborative role where you'll work closely with Product Managers and Engineers to define problems, explore solutions, and iterate quickly. You will not simply execute on predefined requirements-you will help create them, bringing strong product judgment, system thinking, and a proactive mindset to ambiguous problem spaces. What You'll Do
- Lead end-to-end design for complex product areas, from discovery through iteration and delivery
- Partner closely with PMs and Engineers to co-create solutions, not just execute on specs
- Leverage AI tools to accelerate design workflows, research, and prototyping where appropriate
- Translate ambiguous problems into clear, structured design approaches and outcomes
Build and evolve scalable systems, information architecture, and product structures - Develop and maintain design systems that are actively used and evolve with the product
- Contribute to both external client-facing experiences and internal tools (e.g., CRM, operational platforms)
- Rapidly iterate on designs based on feedback, constraints, and changing business needs
- Strong system thinker who can design for complex, interconnected products and simplify ambiguity
- Sharp product judgment-able to frame problems, prioritize effectively, and make decisions tied to real user and business impact
- Highly collaborative with PMs and Engineers; comfortable navigating tradeoffs in a fast, non-linear environment
- Thrives in ambiguity-moves quickly from idea to iteration without relying on rigid processes
- Proactive and self-directed; pushes work forward without waiting for perfect requirements
- Comfortable engaging with technical concepts and translating them into clear, scalable design solutions
- Experienced in building and evolving design systems used by real teams
- Strong craft in Figma and modern design tools
- Familiarity with AI tools and interest in incorporating them into design workflows
- Portfolio demonstrates clear thinking, strong structure, rapid iteration, and measurable impact
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
Vacancy posted 4 days ago
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