Customer Care Manager - State Farm Agent Team Member

Customer Care Manager - State Farm Agent Team Member Location: Cypress, TX 77429 Position: Full Time at Andrew Brenneise State Farm Compensation: $45,000.00 - $60,000.00 per year You May Be a Great Fit as a Customer Care Manager at Andrew Brenneise - State Farm Agent if You're the person people call first when life goes sideways – calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. You're a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. You're compassionate under pressure and can guide someone through their worst day with clarity and empathy. Responsibilities Manage customer inquiries and support daily service activities. Coordinate team communication to maintain efficient workflows. Assist with account updates, billing inquiries, and policy reviews. Track service metrics and report progress to the agent. Support community engagement and customer outreach initiatives. Qualifications Excellent communication and organizational skills. Strong attention to detail with the ability to manage multiple priorities. Prior experience in customer service, office management, or administrative support preferred. Must be able to obtain applicable state insurance licenses. Benefits 401(k) matching Competitive salary Paid time off Training & development #J-18808-Ljbffr Andrew Brenneise - State Farm Agent