Patient Scheduler

Job Description Job Description Launch Your Career in Dental — From the Ground Up Pay: $16.00 – $24.00 per hour | Full-Time | Southeast Michigan
At Bright Side Dental, we dont just hire people — we build careers.
Were a growing family of 9 dental practices across Southeast Michigan, and were looking for someone who is hungry to learn, driven to grow, and ready to become a leader in our company. If thats you, keep reading.
What This Role Actually Is
Youll start in our Communications Center, handling inbound calls from new patients and reaching out to existing hygiene patients to get them scheduled. Its a sales and communication role at its core — and well train you to be exceptional at it.
But this is just the beginning.
What Makes This Opportunity Different
Over the course of roughly a year, you will be cross-trained on virtually every non-provider position in our company — front and back. That means:
Front office: Receptionist, scheduling, patient accounts, and sales
Back office: Dental assisting
Cross-location experience: Youll be asked to cover posts across our 9 Southeast Michigan locations as needed, giving you real, hands-on exposure to how each practice operates. Mileage reimbursement is included.
By the time you complete this program, you wont just know one job — youll know the whole business.
Where It Can Take You
Once cross-trained, youll be placed in one of our locations to work alongside a veteran manager, sharpen your sales skills, and grow into a leadership role as positions become available. Were expanding, and we promote from within.
This path is real — but its designed for someone who is serious about it.
Youre a Great Fit If You:
Have a natural ability to connect with people and communicate with confidence
Are motivated by goals and genuinely enjoy the challenge of sales
Take initiative and dont need to be micromanaged
Are reliable, detail-oriented, and professional
Are comfortable traveling between locations across Southeast Michigan
Have customer service experience (dental experience is a plus, but not required)
Duties:
Receiving inbound calls from new and existing patients
Properly scheduling patients
Answering basic questions regarding dental procedures and office policies
Communicating important information to the proper individual/practice -Looking into accounts and/or charts to gather knowledge on the patient
Answering LiveChats and emails using proper spelling and grammar
Requirements:
HS Diploma or equivalent
18+ years of age
Upbeat personality
Ability to work in a team environment
Ability to take initiative
Personable & professional phone demeanor
Reliable
Pays close attention to detail
Knowledge of computers and Microsoft Office
Adequate keyboard skills
Customer Service or Dental Office experience preferred
Perks:
Full Time
Health Insurance
Vision insurance
Dental benefits
Short Term/Long Term Disability/ Life Insurance
Paid Holidays
Vacation time
Personal Time
401K with match
Safe and FUN work environment