Technical Analyst- ATM/Debit Card

Technical AnalystFirst Horizon is seeking a Technical Analyst to join our ATM/Debit Card technology team. This unique position blends responsibilities as a Technical Analyst and Scrum Master, offering high growth potential and the opportunity to make a significant impact within the organization. Our ATM/Debit Card team manages multiple proprietary applications essential for the core processing of ATMs and debit cards, covering both card management and transaction processing.The team plays a vital role supporting Corporate Security, Compliance, and Data Governance, working closely with technology, operations, and business partners to advance the key objectives of executive management. The position is instrumental in optimizing the management, maintenance, and utilization of our ATM and Debit Card portfolio.We're looking for a talented individual with an inquisitive mindset, who thrives in a technology-driven environment and actively champions innovation—from concept through implementation. This role includes oversight of external vendors integrating with our systems and requires proficiency in translating business needs into clear technical and functional requirements.Duties and Responsibilities:Achieve team goals efficiently and effectively, aligning with company policies and objectivesTeam player with a willingness to learn, foster growth, and supports other team membersAnalyze the broader business and organizational impacts of application technology decisions, recommending outcomes for high-impact initiativesWork with Agile Product Owner to balance the demands and expectations of Line of Business (LOB) and Operations with internal capacity and roadmap commitmentsFacilitate Scrum processes, act as a servant leader, remove team blockers, and coach cross-functional teams to drive continuous improving through the Agile frameworkContribute to overall application technology design including identifying key architectures, components and interfaces, data models, and information flowsParticipate in issue identification and problem resolution, including supporting on-call team membersAddress challenges related to system integration, platform compatibility, and multiple environmentsEffectively manage multiple activities and projects concurrentlyAssist in managing change requests in SNOW and working with Release Management team for approvalAssist with audit and regulatory requirements, providing accurate and timely informationSupport both tactical and strategic objectives for the ATM/Debit team, IT Division, and broader FHB organizationAdhere to First Horizon Bank's security practicesRequired Qualifications:Technical team experience in dynamic, fast-paced environmentsStrategic planning abilities, effective collaboration, and relationship management across business, technology, and operations partnersExceptional written and verbal communication and negotiation skillsHigh energy, proactive approach, and results-driven mentality. 'Take charge' and 'Make it happen' attitudeAbility to handle multiple priorities and initiatives, meeting both internal and external deadlinesExpertise in reviewing/evaluating work of peers for quality assurance and governanceDetail-oriented, capable of working independently or as part of a supervised teamStrong analytical and technical development skillsClient-focused, able to build and maintain trust and confidence with internal partners in servicing client needsKnowledge in source control, change control, adherence to governance standards, SDLC, and application lifecycle managementPreferred Qualifications:Familiarity with IBM mainframe technologies, including VSAM and CICS processingExperience with in-house ATM and Debit Card applicationsExposure to Fiserv/FirstData platformsExperience with CV SystemsAssociate's degree or higher in Computer Science or equivalent technical experienceExtensive background in software development spanning multiple platforms