Night Auditor

Night Auditor – Hotel Desk – Overnight PositionHanover Hilton Garden Inn by Hilton Arundel Mills BWI AirportWage: $18.00 - $20.00/hr BOEBe the Friendly Face Our Guests Remember!Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you?If you're friendly, dependable, and enjoy helping others, Tharaldson Hospitality Management wants you!Our Guest Service Agents are often the first and last person a guest interacts with during their stay. You'll play an important role in creating a positive guest experience while working with a supportive team and gaining valuable hospitality experience.With 90 hotels nationwide and continued growth ahead, Tharaldson offers opportunities to build your skills and advance your hospitality career.What We OfferCareer advancement opportunitiesCompetitive payDaily Pay optionEmployee hotel discountsFlexible schedulingComprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and Profit SharingPaid VacationWhat You'll DoWelcome guests with a friendly and professional attitude.Keeps accurate accounts of cash, checks and credit transactionsHandles confidential information, including guest records, with a high degree of integrityMakes daily deposits (as applicable)Verifies room charges and rates; verifies register has appropriate starting cashManages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping reportSubmits reports to corporate office as appropriateMonitors room availabilityBlocks rooms and handles guest requestsPerforms and documents security walks on a regular basisHas a thorough knowledge of emergency procedures and implementation of proceduresPrepares continental breakfast on time; replenishes breakfast items as neededPerforms duties of a Guest Service Agent, including laundry functions as directedMay be required to make management decisions in manager's absenceAll other duties as assignedWhat We're Looking For6 months – 1+ year of Night Audit experience preferredDesire to work overnight shiftsA friendly, positive attitude and genuine desire to help others.Strong communication and customer service skills.Ability to remain professional and calm when handling guest concerns.Ability to handle confidential guest information with integrity.Basic computer and cash-handling skills.Reliable and dependable attendance.Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.High school diploma or equivalent preferred.Ability to keep accurate accounts of cash, checks and credit transactionsPassionate about hospitality and creating an exceptional guest experience.All other duties as assigned.No hotel experience? No problem! We value a great attitude, willingness to learn, and a passion for providing excellent service.Equal Employment OpportunityTharaldson Hospitality Management is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. We consider all qualified applicants without regard to any characteristic protected by federal, state, or local law.Reasonable AccommodationTharaldson Hospitality Management is committed to providing reasonable accommodations to qualified applicants and associates with disabilities and to individuals with sincerely held religious beliefs, in accordance with applicable law. If you need an accommodation during the application or interview process, please contact Human Resources.