Service Technician - Tool Repair

What You’ll Do Troubleshoot and repair of nail guns and staple guns for customers Demonstrate and provide effective equipment operation and daily maintenance training to customers Regularly complete customer orders Complete and submit appropriate documentation (work orders, parts orders, time sheets, etc.) Communicate with sales team to ensure customer satisfaction Problem-solve with sales team to determine best resolution to customer issues Interact with customers, providing the highest levels of service and productivity. What You Bring Experience in construction, small engine repairs, pneumatic or electric power tool repair experience is preferred Experience in the construction or industrial supply industry is helpful Strong mechanical skills/abilities required Customer service oriented Strong organizational skills and attention to detail Quick learner and able to retain knowledge Basic computer skills Ability to lift 50 pounds of customer product on a regular basis and up to 100 pounds on an occasional basis High school diploma or equivalent Why You’ll Love Working With Us Compensation – Competitive Hourly Wage Team Culture – Family-oriented, collaborative environment Comprehensive Benefits – Medical, Dental, Vision Retirement – 401(k) with company match Time Off – Paid Time Off (PTO) and holidays Career Growth – Advancement opportunities with a growing national brand We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. #J-18808-Ljbffr SouthernCarlson, Inc.