Housekeeping Coordinator

Renaissance Las Vegas Hotel Guest Room AttendantResponsible for the guest rooms assignment, and all housekeeping process of collecting, dispatching and tracking all guest's, GRA's and supervisor's requests, and to perform job responsibilities satisfactorily and to according to department standards. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations.ResponsibilitiesPrint the Housekeeping report, VIP report, and check for any room discrepancy to correct on the system.Assign rooms to Guest Room Attendants according to the staffing guide, ensuring the room credits assigned meet the criteria establish on the LSOP Rooms/Credits.Ensure all room/guest specific request is clearly mark on the assignment sheet (e.g. feather free, late check out, VIP, time of service). Mark the assigned lunchtime.Make copies of all GRA's assignments sheets, to keep on file and to provide a copy to supervisor/manager.Answers housekeeping office phones, recording all messages on the log sheet and dispatch messages/calls a cordially (e.g. Lost and Found, Refuse Service, Do Not Disturb, over rooms, Work Orders)Record all facilities/maintenance work orders and log it on Guest ware.After getting the Inventory Sheet control, place the corresponding Purchase order according to the supplies needs, as well as other special request supplies, keep track on the order, approval, delivery, receive and file of required documents.Assign, replace, remove, and/or change rooms as necessary to ensure GRAs complete their credits and all the rooms get covered accordantly.Check on the occupancy forecast, to accommodate/modify the schedule to ensure appropriate coverage will occur the next day.Maintains order and cleanliness of office area.The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked.Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.Maintain key control.Handle items for "Lost and Found" according to the standards.Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings.Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.Assist with training of Housekeeping staff.Ensure completion of cleaning projects on a biannual basis.Ensure overall guest satisfaction.QualificationsHigh School diploma or equivalent required. College course work in related field helpful.Two to three years of progressive experience in a hotel or related field preferred.Previous supervisory responsibility preferred.Requires bending and reaching.Prolonged periods of standing and/or walkingRequires eye/hand coordination.Requires use of standard cleaning equipment.Requires basic math.Requires the ability to distinguish letters, numbers and symbols.Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.Exposure to cleaning chemicalsMust be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.BenefitsWe are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributionsPaid holidaysPaid vacationPaid sick leave (provided in accordance with applicable law)Employee assistance program (EAP)Educational opportunities / Tuition reimbursementPaid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: 8 paid holidays per yearUp to 20 days of paid vacation per year, based on classification and length of servicePaid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar yearUp to 20 days of paid vacation per year, based on classification and length of service6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: 8 paid holidays per yearUp to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.**The above-referenced benefits do not apply to part-time positions