Shipping Clerk

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us atcornerstonebuildingbrands.co m Job Description Prepare daily order schedule and distribute to warehouse staff. Collaborate with warehouse to address shipping errors and discrepancies. Address delivery-related issues such as late shipments, shortages and damaged products. Prepare all required paperwork for freight claims due to damages and arrange for credit, or reshipment. Process transactions including payments and credits. Service customers directly by telephone, email, mail over the counter and in the showroom. Respond to customers and sales representatives on inquiries pertaining to product, shipping, warranty, etc. Support outside sales team by adopting internal processes to ensure customer satisfaction. Product knowledge to assist dealers/customers with parts or install inquiries. Complete other tasks, as requested by Plant Manager. Qualifications Computer literate; proficiency in using the MS Office Suite including Word, Excel and Outlook Strong administrative, organizational, time management and prioritizing skills. Able to handle a fast paced, demanding environment and to act with urgency when necessary. Customer-focused attitude with a high level of professionalism and discretion. Dedicated team player that can work effectively with their own team as well as other departments to achieve goals. Attention to detail and ability to follow up on customer orders. Excellent communication, interpersonal skills, and ethics. Additional Information Site Address: 14031 W Hardy Rd.,Houston TX 77060 Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play . Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here . You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here .If you'd like to view a copy of the company's affirmative action planfor protected veterans or individuals with disabilities or policy statement, please contact Human Resources at View phone number on click.appcast.io or [emailprotected] . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at View phone number on click.appcast.io or [emailprotected] . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. Must be at least 18 years of age to apply. #J-18808-Ljbffr Cornerstone Building Brands